Retirement Technician Trainee

Would you enjoy a fast-paced work environment where you will learn to serve the increasingly complex retirement needs of our state's professional educators? The Public School Employees' Retirement System (PSERS) is seeking a Retirement Technician Trainee to join the team and provide essential services to our valued members. This is an excellent career opportunity in which you will be promoted to a Retirement Technician upon successful completion of one full year as a trainee. Apply with us today and embark upon a new and exciting career path!

As a Retirement Technician Trainee within the Bureau of Benefits Administration (BBA), you will learn to gather, review, analyze, update, and adjust monetary and non-monetary member account and employer reported data in a member's account to eliminate data errors or inconsistencies associated with estimates, benefit calculations, statements of accounts, purchases, and breakdowns of accounts, upon request. Data verification may also result in a receivable or credit in the employer's account and is used as input in determining actuarial rates for the agency. You will be trained to understand, interpret, and apply the provisions of the Retirement Code, rules, regulations, PSERS legal opinions, business rules, and procedures as they relate to member account and employer reported data, benefit eligibility, and determination.

Within BBA, you are afforded the opportunity to work in one of the following business areas: Account Verification, Death Benefits, Refunds, Account Maintenance, Disability, Retirements, and Participant Account Review. Because production work is cyclical and subject to legislative changes, staff may be assigned to perform a variety of tasks in other business areas based on PSERS operational needs.

We are looking for candidates with excellent communication skills and the ability to establish and maintain effective working relationships with coworkers, other agency staff members, and school districts while utilizing and following written procedures. Be paid while you learn and achieve your career goals with our team!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. Teleworking is optional; however, with teleworking you would be required to report to the office a minimum of one day per month. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Note: After successful completion of the training program candidate will be promoted to a Retirement Technician.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of experience in advanced clerical or technical work which includes or is supplemented by either one year of experience applying basic computer skills and techniques or three (3) credits in computer basics and techniques; or
• Associate Degree that includes or is supplemented by three (3) credits of computer basics and techniques; or
• Any equivalent combination of education, experience, and training which includes one year of advanced clerical or technical work applying basic computer skills and techniques or three (3) credits of computer basics and techniques..

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.