What are the responsibilities and job description for the Payroll Tax Specialist position at Commonwealth Payroll & HR?
POSITION SUMMARY
This Payroll Operations Tax Specialist would play a key role in successful quarter-end and year-end payroll tax filings. The Tax Specialist would also assist with client tax notices and amendments to provide excellent tax customer service to new and existing clients. The specialist would help implement new clients in the tax and payroll software as well as help off-board terminated clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
- Assist in the Quarter End and Year End Processes
- Resolve tax notices and complete tax amendments.
- Assist clients with other special Tax and Accounting projects from time to time.
- Remain abreast of tax law, and corresponding with federal, state, and local tax agencies on behalf of clients.
- Identify and resolve internal client discrepancies that may arise during normal reconciliation procedures to enable tax or new client processing.
- Supporting and assisting the Payroll Operations Department in End of Day Daily Processing or reconciliation as well as End of Day Confirmations.
- Participate in New Legal Client risk management, review and onboarding.
- Assist with tax new client set up and maintenance in Asure Payroll Tax Management and company’s payroll processing systems.
- Assist with client offboarding.
- Support and sustain a positive work environment that fosters team performance through own work and behavior.
- Keep up with and participate in company’s compliance initiatives regarding state and federal payroll tax laws, wage and hour laws and other related matters.
- Use required software applications to produce correspondence, electronic communication, and maintain spreadsheets and databases.
- Establish and maintain a positive working relationship with clients, agencies, and coworkers to promote a quality service image and maintain a high rate of client retention.
- Perform other duties as assigned.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
- Associate degree from an accredited college, Business or Accounting preferred; equivalent combination of education and/or experience will be considered.
- Experience in payroll is preferred.
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Professional phone manner and problem-solving abilities
- Ability to work quickly – both individually and as part of a team
- Ability to read, analyze, and interpret contracts, policies, documents and regulations.
- Ability to write reports and business correspondence.
- Ability to effectively establish rapport, present information, and respond to questions from managers, clients, customers, and the general public.