What are the responsibilities and job description for the Sales Coordinator position at Commonwealth Senior Living at Haddam?
The Sales Coordinator is responsible for supporting the overall sales operations of the community up to and including managing the community’s sales database; Providing Community Experiences to prospective seniors and their Families; Coordinating and obtaining all required move-in paperwork; maintaining appropriate sales collateral; Sales Event Planning and coordination. The Sales Coordinator will support new resident’s orientation to their new home at CSL and ensure each resident’s move-in is successful.
Position: This is a full-time role requiring availability from Monday to Friday, including occasional late hours and some weekends.
Qualifications
• Associate or Bachelor’s degree in healthcare field, One (1) year sales experience.
• Knowledge of the workings and operation of the long-term care industry.
• Genuine interest in improving the lives of seniors and families.
• Previous customer service experience- demonstration of customer service skill set
o Ability to handle multiple priorities
o Possess excellent phone communication skills, written and verbal skills for effective communication
o ability to facilitate small group presentations
o Competent in organizational, time management skills
o Demonstrates good judgment, problem solving and decision-making skills o Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications ability to work independently
o Excellent verbal, written and interpersonal communication skills.
o Event planning and or project management experience preferred
Areas of Primary Responsibility
• Assist the Sales Team in managing the community's sales database and achievement of sales goals
• Provides Community Experiences to Prospective Residents and their Families
• Maintain appropriate sales collateral, wow gifts and premium items
• Coordinate and obtain all required move-in paperwork as outlined in the CSL Admission Policy
• Support the resident's orientation to their new home at CSL and ensure each resident's move-in is smooth and successful
• Assists with the creation and implementation of the Quarterly Revenue Plan and support overall sales analysis and strategic planning
• Support sales events and external business development per the direction of the Executive Director
• Other duties as assigned
Culture Ambassador
• Models the core values of the company:
- We Care About People
- We Do the Right Thing
- We are Passionate, Have Fun, and Celebrate Success
- We Speak Up! It’s Our Responsibility
- We Take Ownership and Add Value
- We are Respectful
• Ensures all personnel exemplify the core values of the company at all times.
• Create and drive the sales culture.
