What are the responsibilities and job description for the Backup Engineer position at Commserve Technologies Inc?
Backup Engineer
Location : Orange County, CA
Storage & Backup Engineer reports directly to the Executive Principal, IT Infrastructure . This roleprovides Service Provider management functions to ensure computing, storage, and backup environments meet ongoing needs.
Storage & Backup Engineer is also responsible for ensuring that server, storage, and backup environments meet availability requirements and contracted service levels. The person is also responsible for managing vendor technical performance, prioritizing customer business requests, and managing project schedules and budgets.
Responsibilities
- Monitoring Service Provider’s end-to-end support of Storage infrastructure services.
- Managing Service Provider overall performance & SLAs and quality in accordance with the contract.
- Ensuring that storage and SAN Fabric environments are installed and configured according to specifications
- Ensuring that networks, remote connections, and virtual environments are properly maintained and available
- Overseeing Vendors’ successful monitoring, maintenance, backup / recovery and security compliance of infrastructure
- Ensuring that Patch Monitoring and Deployments are performed timely and in accordance with service levels.
- Providing on-site support to compliment service provider’s remote management services.
- Overseeing storage and SAN fabric infrastructure hardware and software acquisition, installation, and changes.
- Ensuring high availability of storage and back-up infrastructure via service level management.
- Ensuring connected server platforms are running supported versions of OS, device drivers, and HBAs.
- Tracking physical assets, including lease and warranty information and service contracts.
- Ensuring that Incident Management and upgrades are resolved.
- Maintaining physical tape library and data domain systems used for backup and restore operations.
- Defining and maintain Storage Standards.
- Defining procedures for backup and recovery.
- Identifying change requests in lieu of performance improvements and cost efficiencies.
Skills / Technical Experience
