What are the responsibilities and job description for the Dispatch Manager position at CommTank, Inc.?
Job Description
This role is essential for coordinating the communications between the operations team, project managers and customers. If you are dedicated to making a positive impact through effective planning practices, we encourage you to apply.
Responsibilities
The Dispatch Manager will oversee and manage all aspects of the logistics function within the organization, this includes planning and ensuring of efficient scheduling of field crew including field technicians, safety officer(s), compliance technician(s) and environmental technician(s).
Location: Wakefield, MA 01880
Job type: Full-time
Schedule: Monday to Friday
Benefits
- Health insurance
- Paid time off
- Dental insurance
- 401(k)
- Vision insurance
- 401(k) matching
Duties
- Develop and implement logistics strategies, policies, and procedures to optimize field crew and customer service efficiency.
- Serve as a liaison between project managers, sales, operations and field supervisors to ensure schedules accommodate all parties.
- Coordinate job site requirements, including scheduling, availability of trucks, equipment/machines, and tools for upcoming jobs.
- Manage and oversee the Logistics and Dispatch department.
- Conduct planning meetings to anticipate crew schedules and customer requirements.
- Manage and maintain Work Order timelines.
- Monitoring: Utilize supporting technology such as gps tracking to perform efficiency audits and optimization.
- Oversee master schedules and calendars, making adjustments as necessary to meet objective and assuring timelines are me
Qualifications
- Minimum 2-years experience as a manager and or project manager in a services setting, preferably in the construction field
- High-energy, assertive team player, quick learner
- Ability to communicate with all levels of the organization
- Organized and detail oriented
- Think 'outside the box'; forward thinker
- Ability to work under pressure in a fast-paced environment with changing priorities and able to see challenges as opportunities
- Planning/scheduling experience
- Proficient in Excel
- Ability to communicate effectively in both English and Spanish, a plus.
Contact Information:
Please send applications to jobopps@commtank.com
Salary : $70,000 - $80,000
