What are the responsibilities and job description for the Partner Success Manager position at CommuniCare Advantage?
CommuniCare Advantage - Cincinnati, OH -
Description
CommuniCare Advantage is currently recruiting a Partner Success Manager for our Medicare Advantage health plan.
Key responsibilities :
- Foster trusted and productive relationships with partners to drive loyalty and growth in your market
- Maintain consistent contact with current and future partners via site visits, emails, phone calls, etc.
- Troubleshoot barriers and challenges that partners encounter that inhibit growth and member retention
- Deliver on tailored engagement strategies for partners to address their concerns and deepen their engagement
- Participate in sales, member advocacy, and cross functional meetings to discuss market updates, relationship successes, and challenges
- Collaborate with leadership to develop market strategy and implementation plans to increase awareness and drive productive relationships
- Develop a strong understanding of Communicare Advantage’s care model and how it adds value to senior communities and their residents
- Effectively communicate Communicare Advantage’s value proposition
- Determine ways Communicare Advantage can align with and support partner goals
- Develop and maintain trust with key stakeholders, both internal and external
- Partner with Communicare Advantage’s marketing team on collateral development and partner education material
- Collaborate with sales and member advocacy to organize educational events and activities that engage partners
- Keep informed on industry trends, market dynamics, and competitor activity
Background & Requirements :
