What are the responsibilities and job description for the Member Advocate, Medicare Advantage position at CommuniCare Corporate?
Member Advocate, Medicare Advantage
CommuniCare Advantage , an Institutional Special Needs Medicare Advantage Plan (ISNP) , is currently seeking a Member Advocate to e stablish an enthusiastic, customer-oriented presence throughout a designated territory. In this exciting, new role, the ISNP Member Advocate will be engaged directly with our healthplan members, their families, and individualized care teams in an effort to promote and support proactive, appropriate care.
This is a remote position involving weekday travel during business hours, Monday-Friday, to your assigned local long-term care facilities in the Baltimore, MD region.
PURPOSE / BELIEF STATEMENT
Member Advocates are dedicated to assisting our members with healthplan benefit navigation, as well as facility enrichment, to maximize the healthcare experience. Member Advocates will personalize their approach to each member by coordinating their services and support to get them to the right services, in the right place, at the right time. Member Advocates empower members and families in maximizing their ISNP benefits.
Our ISNP advocacy platform is about helping people find their voice—our members, our peers, our facilities, our providers, our company. Beyond the robust ISNP clinical model of care, Member Advocacy makes us unique to the frail and vulnerable population that we serve.
WHAT WE OFFER
Beyond our competitive wages and Paid Time Off, we offer all full-time employees a variety of benefit options including :
- Life Insurance
- LTD / STD
- Medical, Dental, and Vision with Flexible Spending Accounts
- 401(k) Employer Match
QUALIFICATIONS / EDUCATION REQUIREMENTS
Required :
Preferred :
