What are the responsibilities and job description for the Hospice Intake Liaison, LPN position at CommuniCare Health Services?
Job Title
Home Health and Hospice LPN Intake Liaison
Location:
Remote
Job Type
Full-Time
Job Summary
The Home Health and Hospice LPN Intake Liaison is responsible for coordinating patient admissions, processing referrals, and facilitating communication between referral sources, patients, families, and clinical teams. This role combines clinical knowledge with administrative coordination to ensure a smooth transition into home health or hospice care by verifying insurance, obtaining necessary authorizations, and ensuring compliance with regulatory guidelines.
Key Responsibilities
Patient Intake & Referral Coordination:
Home Health and Hospice LPN Intake Liaison
Location:
Remote
Job Type
Full-Time
Job Summary
The Home Health and Hospice LPN Intake Liaison is responsible for coordinating patient admissions, processing referrals, and facilitating communication between referral sources, patients, families, and clinical teams. This role combines clinical knowledge with administrative coordination to ensure a smooth transition into home health or hospice care by verifying insurance, obtaining necessary authorizations, and ensuring compliance with regulatory guidelines.
Key Responsibilities
Patient Intake & Referral Coordination:
- Receive and process home health and hospice referrals from hospitals, physician offices, and other sources.
- Verify patient eligibility, insurance coverage, and obtain necessary pre-authorizations for services.
- Communicate with patients and families to explain services, care plans, and expectations.
- Ensure all required documentation, medical orders, and consents are completed before admission.
- Work closely with nurses, social workers, and physicians to ensure a seamless transition to home-based care.
- Serve as the liaison between referral sources, patients, and clinical teams to expedite the intake process.
- Provide education to providers and hospital discharge planners about home health and hospice services.
- Maintain compliance with Medicare, Medicaid, and private insurance requirements.
- Accurately document patient demographics, clinical information, and referral details in the electronic medical records (EMR) system.
- Ensure all intake processes follow state and federal regulations for home health and hospice care.
- Monitor and follow up on pending referrals to maximize admissions and ensure timely care initiation.
- Assist in quality improvement initiatives to enhance intake efficiency and patient satisfaction.
- Participate in interdisciplinary team meetings to discuss patient needs and care plans.
- Licensed Practical Nurse (LPN) with an active and unencumbered license in [State].
- Minimum 1-2 years of experience in home health, hospice, or healthcare intake coordination.
- Familiarity with Medicare/Medicaid regulations, insurance verification, and medical terminology.
- Experience with electronic health records (EHR/EMR) and referral management systems.
- Strong communication, organizational, and multitasking skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Previous experience in hospital discharge planning, case management, or care coordination.
- Knowledge of PDGM (Patient-Driven Groupings Model) and hospice eligibility criteria.
- Office-based with potential remote or hybrid options.
- May require occasional travel to hospitals, skilled nursing facilities, or physician offices for referral development.
- Competitive salary and benefits package
- Opportunities for professional growth in a dynamic healthcare organization
- Supportive team environment focused on quality patient care
