What are the responsibilities and job description for the Repossession Specialist III at NW Expressway position at Communication Federal Credit Union?
Our Benefits
- $1,000 Welcome Bonus after 90 days
- Competitive Pay with advancement opportunities
- Performance Incentives
- 11 Paid Holidays
- Paid Time Off (Starting at 16 days per year with Years of Service Increases)
- 200% 401(k) Match up to 5%
- Medical Plans with a $5.00 Employee Only Per Pay Period Plan
- Dental, Vision, Short-Term Disability Insurance
- Hospital and Accident Indemnity Plans
- Employer paid Basic Life and AD&D Insurance
- Employer paid Long-Term Disability Insurance
- Flexible Spending Accounts- Medical and Dependent Care
- Tuition/ Educational Assistance
- Employee Perks and Discounts
Communication Federal Credit Union has proudly served its' members for over 80 years and was ranked the #1 Credit Union in Oklahoma by Forbes for 2020-2021. We are committed to our local communities, providing financial education, and supporting local organizations.
We are passionate about the credit union philosophy of "People Helping People" and empower our team members to deliver on that promise. Working at CFCU means working alongside a diverse group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication enabling each of our employees to have a meaningful impact on our organization and in the communities we serve.
Who You Are:
- Professional, well-developed written and oral communication skills. Ability to write routine reports and correspondence using proper English grammar. Must be able to talk to others and convey information effectively.
- Knowledge of regulations regarding collections with ability to read and interpret loan and legal documents.
- Intermediate mathematical requirements required (calculations and concepts involving decimals, percentages, fractions, etc.).
- Strong attention to detail and accuracy is a must.
- Ability to organize and prioritize tasks in a timely manner.
- Ability to adapt to changes in the workflow; manages competing demands and able to deal with frequent change, delays, or unexpected events.
What You'll Do:
- Locates and notifies members with delinquent accounts arranging debt repayment or establishing repayment schedule; advises of further necessary actions and strategies. Contacts members by phone, mail, or email. Follow skip tracing procedures to obtain pertinent information as needed.
- Identifies seriously delinquent accounts in a timely manner and upon approval, proceeds with corrective action. When repossession of collateral is necessary, work closely with repossession agent and leadership team for disposition.
- Resolution Specialist III is responsible for placing delinquent collateral for repossessions daily, with follow ups from local and national agents pertaining to each case
- Resolution Specialist III is responsible for filing replevins when a member's automobile has not been recovered after a hundred days of delinquency.
- Resolution Specialist III is responsible for filing lawsuits against members who have recently charged off loans who may be game fully employed to start the garnishment process.
- Works closely with attorneys and third-party collection agencies
- Enters information about collections efforts and status of member accounts in designated records of the credit union via core processor or collection software such as Temenos.
Education and Experience:
- Two or more years' experience in credit or collections in a financial institution or lending environment required.
- High school diploma or G.E.D.
- Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job required.
Salary : $5
