What are the responsibilities and job description for the Project Coordinator position at Communications Engineering Company?
Are you ready to take your career to the next level with a dynamic and innovative team? Communications Engineering Company is seeking a detail-oriented Operations Coordinator to join our growing team!
In this role, you'll have the chance to make a real impact by streamlining processes, coordinating essential operations, and supporting our company's growth. You'll collaborate with a strong, supportive team.
We pride ourselves on our great company culture, where collaboration, innovation, and professional development are at the core of everything we do.
If you're passionate about organization, problem-solving, and making things run smoothly-while enjoying the benefits of remote flexibility and a strong, cohesive team-this is the perfect opportunity for you.
Objective :
To provide comprehensive coordination for project execution and ongoing service delivery support company wide. Facilitate clear, consistent, and proactive communication between customers, internal and external teams. Maintain a high level of customer satisfaction by r esolving issues efficiently and scheduling appropriate resources in a timely manner.
Core Responsibilities include, but are not limited to :
- Work closely with Project Managers from initial onboarding of projects, Forecasting / Scheduling to assisting in Change Orders, Ordering equipment to final close out of projects
- Schedule Service Tickets according to Priority level and specific time frames as indicated
- Run internal reports to maintain metrics
- Inbound / Outbound customer calls including call queue
- Communicate with multiple internal teams
- Hold Weekly Internal Scheduling meetings
- May conduct customer or subcontractor meetings
- Coordinates travel arrangements for field staff as well as lift rentals, test equipment and badging / Training prerequisites
- Monthly Expense Reports
MIN Qualifications :
SKILLS & ABILITIES :
PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS :
Essential duties and responsibilities" describe those functions considered to be essential to the performance of the job. All requirements may be modified to reasonably accommodate individuals with disabilities. CEC is an Affirmative Action / Equal Opportunity Employer