What are the responsibilities and job description for the Field Install Technician position at Communications Test Design, Inc.?
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.
Duties:
- Oversee field installation jobs of significant duration and scope.
- Responsible for timely job completion within budgeted man hours.
- Identify, communicate and facilitate resolution of job issues (e.g. manpower, material, engineering, technical support, etc.) in a timely manner.
- Direct supervision and on-the-job training of field personnel.
- Effectively delegate tasks and assignments.
- Inform management promptly of any personal problems/disciplinary issues.
- Provide regular constructed employee performance feedback to management.
- Be the point of contact with customer at the job site.
- Ensure all jobs conform to customer and CTDI quality requirements.
- Complete quality checklist at completion of the job and ensure correction of any quality non-conformances.
- Perform end of job walk-through in conjunction with field supervisor as directed.
- May be required to attend specific site meetings.
- Responsible for team tool kit and team van (including proper appearance and upkeep of van).
- Enforcement of corporate and divisional policies.
- Ensure practice of safe work habits by the installation team.
- Report time worked in CTDI timekeeping system on a daily basis.
- Completion and processing of all required job documentation and operations paperwork.
- Other duties as assigned.
Required Skills:
- Strong PC skills for systems commissioning and integration (training available) as well as knowledge of MS Word and Excel.
- Clear understanding of industry installation standard and practices (GR-1275).
- Strong leadership skills.
- Excellent interpersonal skills with the ability to motivate others.
- Ability to interpret and carry out job specifications for multiple jobs.
- Strong understanding of customer and CTDI installation standards and practices.
- Ability to organize jobs effectively and handle multiple tasks.
- Ability to identify and communicate job issues.
- Ability to delegate tasks effectively.
- Ability to provide clear written and verbal job status reports.
- Excellent communication and customer service skills.
- Ability to instruct and train other installers.
- Good manual dexterity.
- Ability to operate hand and power tools.
- Ability to read simple mechanical drawings.
- Ability to work independently and with others.
- Ability to lift up to a maximum of 75 pounds.
- Ability to climb a ladder.
- Professional appearance and manner.
- Ability to identify different colored wires.
- Valid driver's license and reliable personal vehicle for travel to job sites.
- Ability to travel extensively (including overnight) both locally and nationwide.
- Own basic tools with the ability to use them as appropriate.
- Cell phone with data and unlimited talk plan.
- GPS for travel.
- Ability to work day and/or night shift hours.
Required Experience:
- Minimum of 3 years central office installation experience.
Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 45 years. Come put our successful history behind your career!
CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.
This position does not qualify for visa sponsorship.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
