Homeless Outreach Specialist

Job description

Job Title: HOME Outreach Support Specialist

Reports To: Director of Behavioral Health

FLSA Status: Non-Exempt

Status: Part-time, 10 hours or less weekly. This position works primarily in the clinic with some possibility for working in the community.

OVERVIEW:

This position is a grant funded position through The Homeless and Special Needs Housing Program. Therefore, this position adheres to Central VA CoC Written Standards and works to meet CoC-adopted Performance Benchmarks and Program Standards for Street Outreach. The HOME Support Specialist will provide support to the unsheltered individuals served through outreach and engagement services in the Central VA region. These services are aimed at assisting the most vulnerable homeless individuals to access shelter, housing, and other critical resources to provide safety and stability. Under the supervision of Behavioral Health Director and in close coordination with the HOME Care Manager, the HOME Support Specialist provides data entry, record keeping, appointment coordination and file organization for the program. In addition, they complete preliminary intakes for individuals referred to Street Outreach. This position would also connect unsheltered people to resources in the area. The Support Specialist will monitor and organize donations for Street Outreach Individuals.

ESSENTIAL FUNCTIONS:

1. Street Outreach

2. Administrative Responsibilities

3. Coordination of care

1. Street Outreach

This will include:

A. Make contact and build rapport with unsheltered persons.

B. Link and provide information for unsheltered persons including homeless assistance and community resources.

2. Administrative responsibilities.

This will include:

A. Enter individuals data into HMIS consistent with release of information.

B. Schedule intakes for HOME Care Manger

C. Run monthly reports from HMIS needed for CoC participation as well as file maintenance.

D. Enter individuals data into eCw for tracking with Community Access Network

E. Close charts in HMIS when instructed by HOME Care Manager

F. Support HOME Care Manager and Behavioral Health Director with chart Audits quarterly and annually.

3. Coordination of Care

A. Accept donations and arrange pick-up or receiving in conjunction with HOME Care Manager

B. Organize donations at Parkview Location and keep HOME Care Manager abreast of what is needed.

SKILLS/QUALIFICATIONS:

Required:

· Near completion of bachelor's degree in behavioral science or Humanities field

· Or education equivalent to 5 years working with shelter or unsheltered population.

· Or Certified Peer Support Specialist

· a valid VA driver’s license and reliable transportation

Preferred

· At least two years of experience working in a clinical setting with persons diagnosed with mental illness and/or substance use and/or individuals who are homeless.

· Sensitivity and experience working with people of diverse racial, ethnic, and cultural backgrounds.

· Familiarity and comfort working with issues related to sexual health and sexual identity, substance abuse, and/or history of trauma

· Knowledge of Integrated Behavioral Health models

· Understanding of Trauma-Informed Care

· Strong interpersonal, written, and oral communication skills; proven ability to communicate with diverse audiences.

· Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new electronic health record and practice management software.

REQUIRED VALUES:

· Commitment to the vision of CAN that everyone has a medical home providing optimal individual and community wellness. Work collaboratively, respectfully, and effectively with others and encourage open expression of ideas and opinions.

· Practice cultural humility, avoid making assumptions about the knowledge, behaviors, or values of patients.

· Develop and maintain positive supportive working relationships with patients, providers, community organizations, and others.

I have read and understand the duties, responsibilities, and expectations pertaining to the position of HOME Support Specialist. I understand that this job description is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills and responsibilities required. I have been allowed to clarify and ask questions about this job description.

Job Type: Part-time

Benefits:

• 403(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Lynchburg, VA 24504: Relocate before starting work (Required)

Work Location: In person

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 10 per week

Benefits:

• 401(k)
• 403(b)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Microsoft Office: 1 year (Required)
• Administrative experience: 1 year (Required)
• Microsoft Word: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Lynchburg, VA 24504: Relocate before starting work (Required)

Work Location: In person

Salary : $18