What are the responsibilities and job description for the Case Manager-Hi-SET/Alternative Education position at Community Action Agency of St. Louis County?
Case Manager - Hi-Set/Alternative Education/Step Up to Leadership
Community Action Agency of St. Louis County (CAASTLC) is seeking a Case Manager-HiSET/Alternative Education/Step Up to Leadership. We are committed to helping the families and communities of St. Louis County prevent the conditions of poverty for present and future generations.
The Case Manager-Hi-SET/Alternative Education/Step Up to Leadership works with income eligible families and individuals and youth on long and short-term goals, assisting in the removal of barriers to self-sufficiency. Establish and maintain working relationships, develop partnerships, and identify resources throughout the St. Louis community.
Responsibilities include:
- Manage comprehensive intake and assessment to develop a plan of education and/or employment goals.
- Develop partnerships with a variety of school districts, to provide support to at-risk students in Hi-Set and alternative schools.
- Develop partnerships with a wide range of employers, educational institutions and faith groups that are interested in leadership development within their ranks.
- Market and promote Step Up to Leadership curriculum for low-income and fee-for-service participants.
- Provide family support and case management assistance with housing, employment skills, education, and family situations.
- Maintain customer records by completing program forms, case notes, and logging events and progress in the Agency database.
- Track services including home visits, community resource outreach and advocacy.
- Communicate customers' progress in weekly and monthly team meetings and evaluations.
- Prepare program reports by maintaining, analyzing, and summarizing case plans and outcome of efforts.
- Be an active and willing team member to ensure quality service delivery to all customers/ families of the Agency.
- Provide educational programs to customers on a variety of subjects.
- Facilitate group sessions, using the approved curriculum provided.
- Provide information to the public on Agency programs to increase community awareness.
- Provide crisis management services to customers when necessary.
- Ability to meet program and reporting deadlines is essential.
Requirements include:
- Bachelor's degree in Human Services or related field
- Experience with group facilitation
- Experience networking and building partnerships in the community
- Good computer skills, including Microsoft Word, Excel, PowerPoint and Outlook
- Excellent written and verbal communication skills
- Dependability and ability to work independently
- Knowledge of community resources
- Must be able to work flexible hours, including some evenings and weekends.
- Must have own transportation and be willing to travel throughout the St. Louis metropolitan area. Some out-of-town travel may be required.
We offer an attractive benefits package.
If you have the experience and want to be a part of our mission, we'd like to talk with you. Please forward your resume and cover letter to our Human Resources Director.
