What are the responsibilities and job description for the Site Support Specialist position at Community Action, Inc. of Central Texas?
Community Action Inc. of Central Texas
Job Vacancy #: 25-16
Program:
Adult Education
Position:
Site Support Specialist
Location:
San Marcos Public Library - San Marcos, Texas
Status:
Regular Full-Time
Schedule:
Monday-Friday; 9AM-3PM; 30 hrs/wk
Salary:
$15.00 - $16.00/hr.
(commensurate w/experience & education)
Reports To:
Adult Education Coordinator
Date Posted:
February 6, 2025
Application Deadline: Open Until Filled
MISSION
Helping Central Texas improve economic self-reliance through a wide range of services and community partnerships.
STRATEGIC FUNCTION
To provide low-income families with the skills necessary to attain living wage jobs.
OPERATING PRINCIPLES
- Lifelong Learning: Seeks innovative opportunities to expand knowledge, skills, and experiences.
- Effective Communication: Provides well thought-out, concise, and timely oral and written information.
- Teamwork: Considers group effort more important than individual effort.
- High Personal Standards: Sets challenging goals and continuously seeks feedback and opportunities to improve performance.
- Flexibility: Accepts other viewpoints, shifts strategies if necessary, and adjusts to changing work priorities.
- Concern for Accuracy and Effectiveness: Considers how work impacts both short term and long-term operating efficiencies.
- Initiative: Is proactive rather than reactive.
- Courteous and Respectful: Ensures all business dealings and relationships are conducted fairly and honestly.
DUTIES/RESPONSIBILITIES
May include the following:
- Assist Adult Education Instructor and/or Coordinator in facilitation of new student orientation process which includes greeting and registering new students, administering required baseline assessments, scoring of assessments, introducing students to staff and services in a pleasant and effective manner. Orientation process will vary according to assigned duties.
- Assist Adult Education Instructor and/or Coordinator in maintaining retention in classroom and/or site by participating in outreach and recruitment efforts as assigned by immediate supervisor.
- Refer students to different resources as appropriate.
- Address walk-in inquiries about Adult Education program, special projects, and/or site services.
- Answer telephone and relay messages accordingly.
- Perform data entry duties by utilizing database software to record student hours by program content area, complete monthly attendance and special population statistical reports and prepare program information for TEAMS (Texas Education Adults Management System) reporting system as assigned.
- Assist in administering or tracking of required progress assessments on students as assigned.
- Assist in preparing monthly attendance, achievement, activity, and other reports as assigned by immediate supervisor.
- Participate in workshops, in-service training, and make use of personal and professional growth as outlined by the Texas Workforce Commission professional development requirements and/or as assigned by supervisor.
- Work with Adult Education Instructor and/or Coordinator in training and supervising interns, substitutes, volunteers, and others as applicable or assigned.
- Work with Adult Education Leadership Team and CAI’s Leadership Team in establishing and meeting applicable program goals and objectives outlined in CAI’s strategic plan.
- Perform general clerical tasks related to the Adult Education program that include typing, filing, email communication, Internet searches, and word processing.
General Indicators:
- Submits time sheets accurately and on time to supervisor.
- Submits mileage accurately and on time to supervisor.
- Attends all staff and other meetings as assigned.
- Manages time effectively.
- Be a positive role model.
- Maintains confidentiality: records, client services, and staff.
- Adheres to agency's best practices related to time and leave.
- Dress is appropriate to work environment.
- Maintains professionalism.
- Maintains a safe, orderly and clean environment.
- Willing to work at alternative locations.
- All other duties as assigned.
REQUIREMENT/QUALIFICATIONS
Preferred:
- Experience in office and/or management setting
- Experience working with a variety of cultural and economic contexts
- Experience working in collaborative or “team” environments
- Bilingual (Spanish) communication skills
Required:
- High School Diploma or GED
- Computer literate, particularly in common Microsoft Office Applications (Word, Excel, Outlook, Google)
Other Requirements:
- At least 18 years old
- Valid Texas Driver’s License
- Daily access to vehicle
- Vehicle Insurance (Personal Injury and Liability)
Salary : $15 - $16
