Outreach Case Manager

Community Action Stops Abuse (CASA)

Founded in 1977, CASA is the official 501c3 domestic violence center based in Pinellas County, FL. We operate the area’s 24-hour hotline and emergency shelter; non-residential programs, such as support groups, economic empowerment and legal advocacy; Child Protective Investigative Team support; community and corporate training; and the CASA Peacemakers anti-bullying and healthy relationship school curriculum.

Position Title: Case Manager (Outreach)

Location: Marion County

Reports To: Outreach Manager

Major Function: Provide quality direct services and case management to survivors of domestic violence and their children.

Illustrative Duties:

· Provide support, advocacy, crisis intervention, case management, and resources to survivors of domestic violence and their children.

· Provide services at outreach or shelter as needed.

· Carry an assigned caseload and meet with survivors on a regular basis to provide resources, advocacy, and ongoing safety planning.

· Complete intake process with survivor including assessments and developing a case plan.

· Answer hotline calls and assess appropriate services and referrals, provide safety planning, while screening and pending for shelter as needed.

· Facilitate and coordinate support groups/empowerment-based workshops.

· Review all available services with survivor and link the survivor with appropriate resources.

· Work with participants to assist them in assessing their needs and goals and help them develop and implement a plan to achieve their goals.

· Assist survivors with completing the injunction packet and attend court with the survivor as needed.

· Provide participants with information about the Victim Compensation Program and the Address Confidentiality Program.

· Assist with completing housing assessments for survivors as needed.

· Collaborate with community partners to ensure wrap around services are provided.

· Prepare high-risk case review and participate in high-risk case staffing’s.

· Advocate with other community agencies and the criminal justice system on participant’s behalf as needed.

· Provide back up and assistance to any program areas as requested by management.

· Maintain cleanliness and upkeep of all areas designated for use by participants.

· Attend pertinent meetings and training as requested by the Supervisor.

· Complete all required paperwork, data entry, and monthly reports in a timely manner.

· Complete special projects and all other duties as assigned.

· Provide shelter coverage as needed.

General:

· Understand and abide by all CASA’s Policies and Procedures. at all times.

· Demonstrate a commitment to treat residents, volunteers, and co-workers in a respectful manner at all times.

· Attend staff meetings.

· Attend and participate in ongoing training opportunities.

· Assist with training and supervision of volunteers.

· Agree to work a flexible schedule when required, which may include changing schedules to ensure case management coverage, due to illness, absence, vacation other staff members, or a natural disaster.

· Complete special projects and presentations as requested.

Qualifications:

· High School Diploma or equivalent required. One year of related work or life experience preferred.

· Experience working with survivors of domestic violence or other social service or criminal justice related knowledge preferred.

· Demonstrate knowledge of current community resources and have the ability to maintain working relationships with agencies.

· Agree to drive agency vehicles as needed.

· Possess the ability to climb stairs and lift at least 50 pounds.

· Ability to function independently and work cooperatively as a member of a team.

· Possess a valid Florida State Driver’s License and auto insurance coverage to be verified on an annual basis.

· Agree to participate in a background check upon offer of upon employment.

· All employees of CASA are considered “essential” and as such may be required to be available to remain onsite and/or required to assist during emergencies and other critical times.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $18 - $20