What are the responsibilities and job description for the Veterinary Receptionist - Royal Palm Beach, FL position at Community Animal Hospital of Royal Palm Beach?
Who we are
Community Animal Hospital of Royal Palm Beach is looking for an experienced veterinary receptionist to add to its dedicated team. Our team is incredibly close and we have created a family like atmosphere and an enjoyable work environment. Our hospital has been serving our community for over 35 years to help keep pets happy, healthy, and pain free. We are an AAHA- accredited, community-based hospital that provides quality veterinary care for dogs, cats, pocket pets, reptiles, birds, and more. Our team values compassion, communication, and collaboration in all we do.
Our veterinary receptionists are well-utilized and highly valued for their role in our daily operations, and we aren’t shy about showing our appreciation. Our team enjoys scheduling that supports a proper work life balance with a 4-day work week, rotating weekends, and no nights, on-call, or emergency shifts. We also offer awesome benefits to keep life going smoothly, including:
Financial Benefits:
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Tuition Support Program
- Referral bonus program
Wellness Benefits:
- Health Insurance, including medical, dental, and vision
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits:
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!
Lifestyle Benefits:
- Six paid holidays
- Employee Assistance Program
- Employee discount program
We're looking for an energetic, self-motivated, and hard-working team member to join our busy day practice! If you enjoy connecting with people, love working as part of a supportive team, and have a positive attitude, we'd love to hear from you. A friendly phone presence and good communication skills are important, and if you happen to have experience with Avimark veterinary software, PetDesk, or Microsoft Office, that’s a big plus! But don’t worry—if you’re not familiar with them yet, we’re happy to provide training. Enthusiasm and a willingness to learn go a long way here!
Professional requirements include the following:
- Good telephone communication etiquette
- Responding to emails from clients
- Have a knowledge of prescription heartworm and flea/tick prevention
- Have excellent verbal communication
- Organized and resourceful
- Customer focused
- Active listener
- Adept at prioritizing, scheduling, and multitasking
- Ability to handle office equipment such as the multiline telephone system, printer, and the fax machine
- Maintain client records and update information
- Ability to sell pet food, prevention and other over the counter items
- Issue invoices and collect payments for healthcare services and medication.
Are you the veterinary receptionist we’ve been looking for? Let’s find you the perfect place on our team. Apply today so we can get started.
Diversity, equity, and inclusion are core values at Community Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
