What are the responsibilities and job description for the On-site Community Services Associate position at Community Association Management Services (CAMS)?
Description
CAMS, a community association management company, has maintained our role as an industry leader for the last 30 years due to the dedication of our highly knowledgeable, expertly-trained and certified team members. CAMS is dedicated to providing a higher standard of quality service to our association boards, homeowners and vendors with our professionalism, accountability and commitment to excellence. Our Management, Community Support, Accounting and Maintenance departments work cooperatively, as well as collaboratively to ensure success and satisfaction for our clients.
CAMS is currently on the search for a full-time, 40-hour-per-week Community Services Associate to aid in managing a small-scale community in Columbia, SC. The position pays $20.00 - $25.00 per hour based on experience.
This position's main duties will be to organize and coordinate administration duties and office procedures. The Community Services Associate will also create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.
Responsibilities
• Serve as the point person for office manager duties
• Regular (daily) property walks/inspections
• Programing Key Fobs, updating parking decals
• Ensuring trash receptables are emptied
• Supporting and assisting Property Manager
• Composing weekly newsletters on Friday to be disseminated to all residents
• Supporting the Board with any active committees, printing packets, etc.
• Restock supplies
• Work with Security to ensure all vendors/guests are signing in and out at the Security booth
• Schedule meetings, elevator reservations, events and appointments
• Organize the office layout and order stationery and equipment
• Maintain the office condition and arrange necessary repairs
• Organize office operations and procedures
• Liaise with facility management vendors
• Responsible for being the primary point of contact for the community through managing all phone calls, resident emails, greeting visitors, providing community information, and assisting residents
• Send E Blasts as requested or required by Board, Facilities or Portfolio Manager
• Provide assistance and services to the residents while ensuring adherence to the residential policies, regulations, and guidelines
• Inspect common areas for cleanliness and safety concerns daily
• Assist in Scheduling of all maintenance, routine or otherwise
Requirements
• Proven experience as an Office manager, Front office manager or administrative assistant
• Knowledge of office administrator responsibilities, systems and procedures
• Proficiency in a variety of office software and systems (MS Excel and MS Outlook, etc)
• Hands-on experience with office machines (e.g., fax machines and printers)
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills in a fast-paced environment
Preferred Experience
• Commercial and/or Residential Management/Leasing
• Business Management
Education
High school degree or equivalent. Associates Degree. Business Administration or related helpful.
Additional Information
• Paid Time Off
• Company Paid Holidays
• Comprehensive medical, dental, and vision plans are available
• 401(k) with employer match at 1-year mark of employment
• Life Insurance
• Employee Assistance Program
• Referral Bonus Program & other specified bonus opportunities to be discussed
CAMS' Core Values
At CAMS, we have a set of Core Values at the heart of everything we do. These values are seen in how we do business and in every interaction with our clients and coworkers.
• We are here to serve: Acts of service can be both big and small, and it is our responsibility to maintain a mindset of service towards both our clients as well as our teammates
• We use good judgement: Regardless of the ease or difficulty of a situation, we always strive to use our best judgement
• We are here to learn and grow: We are constantly pursuing education and training opportunities for staff and learning from our management experiences. In every situation and interaction, there is a lesson to be learned.
• We take ownership: We rely on each team member to take ownership of their work and responsibilities to meet our obligations to our customers and each other.
Salary : $20 - $25
