Homeowner Association Community Manager

Job Overview
We are looking for a qualified and organized Homeowners Association (HOA) Manager to join our team. As an On-Site HOA Community Manager, you will be responsible for overseeing the daily operations, administration, and management of a vibrant residential community association in Brunswick County, NC. The successful candidate will play a pivotal role in fostering positive relationships between residents, homeowners, and the homeowners' association (HOA) board. Exceptional leadership, organizational, and communication skills will ensure the smooth functioning of the community and the satisfaction of its residents.

Key Responsibilities:

• Act as the primary point of contact for homeowners, residents, and the HOA board, addressing inquiries, concerns, and requests in a timely and professional manner.
• Collaborate with the HOA board to develop and execute effective community policies, rules, and regulations, ensuring they are consistently enforced.
• Ensure compliance with association bylaws, regulations, and policies, and assist the Board of Directors in enforcing community rules and guidelines.
• Manage all aspects of community operations, including maintenance, landscaping, security, amenities, and other community services.
• Oversee budget development, financial planning, and expense management, ensuring adherence to financial guidelines and reporting to the HOA board.
• Facilitate regular board meetings and attend community events to engage with residents and promote a sense of unity within the community.
• Collaborate with vendors, contractors, and service providers to ensure quality and cost-effective services are delivered to the community.
• Administer the architectural review and approval process for property modifications and improvements, maintaining the architectural integrity of the community.
• Maintain accurate records and documentation related to community operations, contracts, correspondence, and resident communications.
• Prepare reports, newsletters, and communications to keep residents informed about community developments and initiatives.
• Manage a team of support staff.

Experience

• Proven experience in homeowner association property management is essential.
• Proficiency in financial management, budgeting, and reporting.
• Strong skills in customer relationship management and facilities management are required.
• Exceptional organizational and multitasking abilities.
• Strong problem-solving skills and attention to detail.
• Proficiency in using property management software and Microsoft Office Suite.
• Ability to work collaboratively with a diverse group of stakeholders, including homeowners, residents, and vendors.
• Ability to negotiate contracts effectively while maintaining positive relationships with vendors.
• Excellent organizational skills with a keen attention to detail in filing and record-keeping.
• Demonstrated leader style must include providing direction, implementing plans, and motivating people.
• Strong management skills must include active listening, clear & concise delivery, providing effective feedback, conflict resolution, empathy, adaptability to different audiences, transparency, and the ability to tailor communication styles based on the current situation.

If you are passionate about creating a vibrant community atmosphere while managing the complexities of property operations, we encourage you to apply for this rewarding opportunity as an Onsite Community Manager.

Job Type: Full-time

Pay: $100,000.00 - $125,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Evenings as needed
• Monday to Friday
• Weekends as needed

Experience:

• Home Owner Association management: 5 years (Required)

License/Certification:

• PCAM (Preferred)

Ability to Commute:

• Brunswick County, NC (Required)

Ability to Relocate:

• Brunswick County, NC: Relocate before starting work (Required)

Work Location: In person

Salary : $100,000 - $125,000