What are the responsibilities and job description for the Afterhours Technician position at Community Bank Connection, Inc.?
Description
CALLING ALL NIGHT OWLS! (5:00 PM - 1:30 AM) - MUST be located around Jacksonville, FL
Are you a hardworking individual looking for a foot in the door to learn and gain customer service and/or IT experience and not sure where to start? If so, Community Bank Connection is looking for people that can join a fast-paced team as a Client Support Engineer solving technical issues while serving customers in the Financial industry. The ideal person for this role is teachable, responsible, self-disciplined, has a desire for self-development, and has a good attitude. We can teach the necessary skills and knowledge to anyone with initiative.
This role will allow someone to quickly learn (or continue learning) the back-end IT infrastructure for large financial organizations along with end-user management. We also offer a hybrid remote schedule allowing employees to work from home along with optional paid-on-call weekends.
As a smaller company, we allow our team members to be involved and touch many aspects of our multiple service offerings. IT customer support is the core, but only a small piece of what we do.
The work is fast-paced with high standards, but this is a great opportunity for someone trying to determine the best career path for themselves.
Responsibilities:
- Resolving client issues remotely
- Preparing documentation
- Running updates
- Computer, server, switches, and WAP buildouts
- Server maintenance
- Tickets for non-business hours troubleshooting
Opportunity to:
- Learn SalesForce
- Learn marketable technologies
- Experience how a business is run
- See/experience Banking compliance, projects, and customers service
- Be a part of a tight-knit, high performing team
Benefits:
- Health, Dental, Vision
- Flexible schedule
- Optional Paid on-call weekends
- Hybrid Remote schedule (hardware buildouts require being in-office as needed)
Requirements
Requirements:
- Hard Working
- Basic computer skills
- Clear communication
- Desire for self-development
- Organized
- Good attitude
$ Salary is primarily dependent on skills, organization, and experience.
Requirements
Must be a Florida resident.
