What are the responsibilities and job description for the Client Relations Associate position at Community Bank of Wichita?
About the Role
We seek a highly skilled and motivated individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer experiences and resolving issues promptly.
- Respond to customer inquiries and concerns in a timely and professional manner.
- Collaborate with internal teams to resolve complex customer issues.
- Maintain accurate records of customer interactions and feedback.
- Participate in ongoing training and development to enhance customer service skills.
Requirements
- A minimum of 1-3 years of relevant work experience is required.
- Excellent communication and interpersonal skills are essential.
- Demonstrated ability to work in a fast-paced environment and adapt to changing priorities.
- Ability to maintain confidentiality and handle sensitive customer information.