Teller / CSR - Hogansville

Position Summary:

The CSR/Teller is primarily responsible for providing exceptional customer service while delivering direct assistance with a variety of financial interactions and bank services. This position is also responsible for successfully answering questions regarding bank policies and services. Additionally, this position will also aid management in daily operational procedures.

Job Duties/Responsibilities:

• Complete bank transactions and other financial transactions while providing exceptional service to all customers.
• Maintain elevated knowledge of CBT’s banking products and services in order to effectively identify and capitalize on opportunities to promote new banking services to customers.
• Assist customers with opening new accounts including checking, Savings, IRA’s and CD’s.
• Proficiently balance and maintain accurate balancing record of assigned cash drawer.
• Open and close safety deposit boxes. Maintain reports as needed.
• Initiate wire transfers and order ATM/Debit cards.
• Maintain a work area which ensures the safety and confidentiality of all customer records and transactions.
• Understand and comply with Bank Secrecy Act and Anti-Money Laundering Policies and Procedures.
• Ability to confidently embody Community Bank and Trust – West Georgia’s Mission, Vision and Values.
• Represent Community Bank and Trust – West Georgia in the community and at community events.
• Perform all other duties as assigned.

Required Skills/Abilities:

• Ability to accurately process and handle cash.
• Ability to communicate effectively in writing and verbally.
• Excellent math skills.
• Demonstrated excellence in working with peer teams across organizations.
• Proficiency in using Microsoft Office Suite and banking software programs and platforms.

Education and Experience:

• High School diploma or equivalent preferred.
• One year of banking experience preferred.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Onsite work environments are climate controlled.

Community Bank & Trust West Georgia

Community Bank & Trust West Georgia is a trusted financial institution dedicated to serving individuals, families and businesses across West Georgia and nationwide. Headquartered in LaGrange, GA, we are committed to empowering rural and underserved communities with accessible, personalized banking solutions while maintaining a nationwide reach to meet the diverse needs of our customers.

Our mission is to deliver exceptional financial products and services, including personal and business banking, loans, and treasury management, tailored to the unique challenges and opportunities faced by our customers. Whether it’s supporting local businesses, fostering financial literacy, or driving community growth, we prioritize building strong, long-term relationships based on trust and collaboration.

At Community Bank & Trust, we blend modern technology with a personal touch to ensure seamless, secure and inclusive banking experiences. Our dedication to service, integrity, and innovation makes us a partner in our customers' success, from rural towns to urban centers across the nation.

Community Bank & Trust West Georgia: Serving rural communities, empowering underserved markets and making our community nationwide.