VP of Loan Operations

Position Summary:

The Vice President of Loan Operations is primarily responsible for the planning, organization, communication, and successful execution of the operational processes for Loan operations activities. This position is also responsible for the overall performance of the Loan Operations team. Additionally, this position will also be accountable to attract, develop, and retain top talent to meet the current and future needs of the Loan Operations team.

Job Duties/Responsibilities:

• Improve service delivery, manage complexities, assess risk, successfully navigate change, and balance strategy and execution to ensure business performance.
• Oversee the day-to-day operations across functional teams for commercial loan processing, including related collateral, credit disputes, tax and insurance, quality control, process management, and related projects.
• Provide oversight for soliciting, negotiating, underwriting, and coordinating the closing of simple and complex loans in compliance with the bank’s lending policies and procedures.
• Collaborate with other internal business departments to enhance processes, workflows, lead responses and problem solving for operational issues affecting lending.
• Provide direction for assigned teams, establish goals, process improvements, and workforce planning.
• Participate in the research, development, communication, and implementation of lending policies
• Establish and foster strong relationships with stakeholders including customers, staff of companies affiliated with Community Bank & Trust, regulators, examiners, and other external partners.
• Ensure CBT’s compliance with all related state and federal regulations.
• Maintain a work area that ensures the safety and confidentiality of all customer records and transactions.
• Understand and comply with Bank Secrecy Act and Anti-Money Laundering Policies and Procedures as appropriate.
• Confidently embody the values of CBT.
• Represent Community Bankshares Inc and/or its subsidiaries in the community and at community events as appropriate.
• Perform all other duties as assigned.

Required Skills/Abilities:

• Demonstrated successful past managerial experience with increasing levels of responsibility.
• Ability to communicate effectively in writing and verbally.
• Demonstrated excellence in working with peer teams across organizations.
• Proficiency in using Microsoft Office Suite and banking software programs and platforms.

Education and Experience:

• Bachelor’s Degree in related field.
• 10 years of financial and commercial loan services operations experience.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Onsite work environments are climate controlled. ____________________________________________________________________________

Note:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.

Community Bank & Trust West Georgia

Community Bank & Trust West Georgia is a trusted financial institution dedicated to serving individuals, families and businesses across West Georgia and nationwide. Headquartered in LaGrange, GA, we are committed to empowering rural and underserved communities with accessible, personalized banking solutions while maintaining a nationwide reach to meet the diverse needs of our customers.

Our mission is to deliver exceptional financial products and services, including personal and business banking, loans, and treasury management, tailored to the unique challenges and opportunities faced by our customers. Whether it’s supporting local businesses, fostering financial literacy, or driving community growth, we prioritize building strong, long-term relationships based on trust and collaboration.

At Community Bank & Trust, we blend modern technology with a personal touch to ensure seamless, secure and inclusive banking experiences. Our dedication to service, integrity, and innovation makes us a partner in our customers' success, from rural towns to urban centers across the nation.

Community Bank & Trust West Georgia: Serving rural communities, empowering underserved markets and making our community nationwide.