Demo

RN Hospice Case Manager

Community based home health agency
Medford, MA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Reports To : Hospice Director

Function of Work :

Under the general supervision of the Chief Executive Officer and following established agency policies and procedures, is responsible for the overall administration of patient services delegating responsibility as appropriate to program coordinators.

Educational Requirements :

Bachelor's Degree in Nursing, hospice experience preferred. A current license as a registered nurse in the state of Massachusetts. Public health nursing certificate desirable. Current CPR certification.

Experience :

Minimum three years clinical experience in a home health agency, hospice or related program required. Three years clinical management experience preferred.

Required Skills :

Demonstrated administrative ability including knowledge of health care policies and program responsibilities.

Ability to develop policies and procedures and design of programs for implementation and compliance.

Strong interpersonal and communication skills.

Beginner or intermediate level computer experience.

Physical Requirements :

The requirements described here are representative of what must be done to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Regularly required to sit, walk, stand, frequently climb stairs to gain access to patients,

bend and stoop to access information and materials in file cabinets, shelves and closets.

Light physical effort. Requires handling of average-weight objects up to 10 pounds.

Effort applies to no more than two (2) hours per day.

Frequent entering and exiting of automobile. Driving times vary greatly.

Normal range of hearing and vision is required in this position with or without

correction.

Must be able to carry and use the laptop computer.

Specific Responsibilities :

Oversee delivery of patient services and compliance with agency policy.

Identify need for changes in program and service, develop proposals for consideration by senior management.

Develop policies, procedures and guidelines to fulfill program objectives.

Oversee scheduling, supervision and ongoing education of home health aides.

Participate in program development.

Participate in overall hospice planning.

Plan and implement specific clinical and administrative projects, coordinating them with overall agency plans.

Implement and monitor a quality assurance program revising procedures as indicated.

Monitor agency compliance with state health department / federal government standards and regulations for licensure, home health agency and hospice certification.

Oversee the maintenance of medical records, assuring accuracy, completeness and compliance with licensing regulations, certification standards, legal and ethical standards.

Participate in orientation program for new hospice staff personnel.

Participate in plans for recruitment and career development of patient care team personnel.

Plan and implement staff education program for all team members.

Provide guidance in communication, coordination, and effective operations relating to patient care through development and utilization of recording and reporting systems, manuals and other resource materials.

Supervise and coordinate utilization review activities.

Assist in the development of personnel policies and monitor compliance in areas of responsibility.

Provide input to related administrative / computerized systems and monitor the processing of data relating to patient care.

Participate in professional and community health and welfare activities.

Participate in other projects and / or provide information for a project outlined by the CEO.

Adhere to practice of confidentiality regarding patients, families, staff and the organization.

Provides timely and exceptional customer service to all internal and external customers.

Performs other duties as assigned.

Job Type : Full-time

Benefits : 401(k)

Dental insurance

Flexible spending account

Health insurance

Life insurance

Vision insurance

Schedule : 8 hour shift

Day shift

Monday to Friday

Experience :

Nursing : 2 years (Required)

License / Certification :

BLS Certification (Required)

RN (Required)

Work Location : In person

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