What are the responsibilities and job description for the Business Off Manager position at Community Care Centers Inc?
About the Role:
The Business Office Manager plays a crucial role in ensuring the smooth operation of the administrative functions within a healthcare setting. This position is responsible for overseeing the business office's daily activities, including billing, collections, and patient account management, to ensure financial stability and compliance with regulations. The manager will lead a team of administrative staff, providing guidance and support to enhance productivity and efficiency. Additionally, the role involves collaborating with clinical staff to ensure that administrative processes align with patient care objectives. Ultimately, the Business Office Manager is key to maintaining a high standard of service delivery while optimizing operational performance.
Minimum Qualifications:
- At least 3 years of experience in a healthcare administrative role, with a focus on billing and collections.
Preferred Qualifications:
- Experience with electronic health record (EHR) systems and healthcare billing software.
Responsibilities:
- Oversee daily operations of the business office, ensuring efficient workflow and adherence to policies.
- Manage billing and collections processes, including insurance verification and patient invoicing.
- Supervise and train administrative staff, fostering a collaborative and productive work environment.
- Develop and implement office procedures to improve efficiency and compliance with healthcare regulations.
- Analyze financial reports and metrics to identify trends and areas for improvement in revenue cycle management.
Skills:
The required skills for this position include strong organizational abilities, which are essential for managing multiple tasks and ensuring that the business office runs smoothly. Excellent communication skills are necessary for effectively interacting with staff, patients, and insurance companies. Analytical skills are vital for interpreting financial data and making informed decisions to enhance revenue cycle management. Leadership skills are important for guiding and motivating the administrative team to achieve their goals. Preferred skills, such as proficiency in EHR systems, will facilitate streamlined operations and improve overall efficiency in patient account management.