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Vice President, Enterprise Analytics

Community Care Cooperative
Boston, MA Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 4/24/2025

Title : Vice President, Enterprise Analytics

Reports to : Chief Financial Officer

Classification : Vice President

Location : Hybrid (Boston)

Job description revision number and date : V2; 01.03.2025

Organization Summary :

Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.

Job Summary :

The Vice President of Enterprise Analytics will serve as a key member of the finance leadership team, reporting to the CFO and collaborating closely with C3 C-suite executives, senior management and cross-functional teams to lead Financial, Planning & Analysis (FP&A) work, medical expense forecasting and estimation, and varied strategic analyses for C3 and member health centers. This individual will ensure accurate and timely financial forecasting, develop models to support decision-making, and advise on financial implications of strategic business initiatives. The ideal candidate will have a deep understanding of technology, strong analytical capabilities, and a proven track record of driving value through data-driven insights. This role will support the internal stakeholders, but also participating health centers, vendors, payers, and CMS.

In conjunction with the Executive Team, the VP participates in the development and implementation of the mission, vision, and values of the organization, including successfully stewarding the organization’s strategic plan. The VP serves as an organizational leader in support of all of the organization’s strategic goals, directly or as a supportive team member. This might include leading or supporting regular or ad hoc organizational efforts, and / or representing the organization with external stakeholders.

Responsibilities :

This individual will conduct research, perform analyses, develop and deliver presentations, support senior level decision-making, and coordinate and oversee initiatives related to optimizing C3’s financial performance and oversight of FQHCs.

The role will work towards aligning C3’s capabilities with the external business environment in collaboration with FQHC’s and payer and provider partners. Responsibilities include, but not limited to :

  • Coordinate and oversee complex / critical financial analyses projects and studies, in areas such as budgets, financial plans, utilization, statistical reports, cash flow projections, revenue, and business forecasts.
  • Exercise considerable latitude in approach and analyses.
  • Interpret results and provide alternatives for further consideration.
  • Develop and implement new techniques for financial analysis as needed.
  • Use professional concepts and company policies to solve a wide range of difficult problems in imaginative or creative ways.
  • Serve as a consultant to staff members and managers in a range of departments and locations.
  • Manage staff responsible for analyzing and auditing complex financial, budgetary, revenue and / or medical claims information to determine present and future financial performance and to ensure necessary compliance with policies, procedures and regulations.
  • Develop long-range financial forecasts and related budgets, considering alternative scenarios and factors as appropriate.
  • Interpret and review results with management, highlighting areas of concern.
  • Monitor and perform on-going analyses for the development and management of programs, initiatives or budgets in major areas or categories, providing support through forecasting, statistical analyses, trending, regression analyses, risk assessment, utilization assessment and financial model development.
  • Identify key issues and trends and submit reports or make presentations to management explaining problems and making recommendations for changes.
  • Gather, analyze, summarize, and prepare recommendations regarding financial plans, acquisition activity, new business planning, trended future requirements, government requirements, budget planning and operating forecasts.
  • Develop budgets, financial planning tools, pro forma models and other materials needed to fulfill C3 financial requirements.
  • Develop analytical methods and presentation formats for interpreting data to assist managers in decision-making (e.g., return on investment analyses, rate of return assessment, capital outlay analyses, facilities reinvestment proposals and contract negotiations).
  • Oversee the production of regularly scheduled financial reports, interpret, review and present financial results to management, highlighting areas of concern.
  • Conduct assessments of reporting needs and ensure that needed reports are developed, written, tested, and, if needed, certified. Conduct training on use of reports as needed.
  • Research and prepare the more complex special reports on subjects such as rate of return, depreciation, working capital requirements, investment opportunities, investment performance, interpretation of budget directives and impact of governmental requirements.
  • Develop and conduct special studies to analyze complex financial actions and prepare recommendations for policy, procedure, control, or action.
  • Identify areas for review and conduct analyses focused on a single or multiple location, clinical or non-clinical operations or single or multiple cost / revenue / budget items.
  • Frequently review and analyze information submitted by others, providing feedback and recommendations as needed.
  • May serve as project leader for large-scale and / or long-term financial projects, often affecting multiple departments or health centers.
  • Lead responsibility for project management, ensuring the integrity, accuracy and consistency of financial information, reports and / or databases.
  • Define the issues and scopes of assigned projects. Determine approach and methodology. Prepare and present interpretation of findings. May participate in the consequent financial strategies or tactics.
  • Serve as consultant and liaison to staff members in a variety of departments and locations.
  • Provide interpretation of financial policies, governmental legislation, accounting theory, or financial regulations. Recommend cost saving or profit generating opportunities and profitability improvement strategies.
  • Provide support and direction on financial issues and / or problems affecting performance and projections.
  • Responsible for monthly accounting entries including settlements with Medicaid and Medicare and balance sheet reconciliation.
  • Ensure all necessary data is captured electronically.
  • Monitor and audit the data flow; Identify and resolve data gaps.
  • Represent the department on committees or at meetings.
  • May develop and maintain financial policy and procedures manuals.
  • May serve as liaison with outside organizations.
  • Will supervise a department of analysts or other titles to serve the needs of C3 and health centers.
  • Act as mentor and direct work for less experienced analysts.
  • Carry out supervisory responsibilities within areas of responsibility in accordance with the organization's policies and applicable laws.
  • Provide direction and support to staff to ensure departmental effectiveness and efficiency.
  • Responsibilities include interviewing, selecting, orienting and training employees; planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; reviewing personnel actions of subordinates and addressing complaints and resolving problems.
  • Able to use all electronic tools and applications relevant to the performance of the duties of the position, including but not limited to phone, keyboard, computer and computer applications.
  • Perform all job functions in compliance with applicable federal, state, local and company policies and procedures.
  • Access only the minimum necessary protected health information (PHI) for the performance of job duties.
  • Actively protects the confidentiality and privacy of all protected health information they access in all its forms (written, verbal, and electronic, etc.) taking reasonable precautions to prohibit unauthorized access.
  • Comply with all C3 and departmental privacy policies, procedures and follow HIPAA privacy guidelines without deviation when handling protected health information.
  • Performs other duties as assigned.

Required Skills :

  • Proven record of successfully leading a complete revenue cycle management function that delivered financial value within a complex outpatient healthcare environment.
  • Proven record of working with and understanding medical, behavioral health, dental, and vision medical claims data.
  • Proven experience in financial planning, analysis, and forecasting at a high-growth or publicly traded company is required. Experience in Corporate Strategy / Corporate Development considered a plus.
  • Demonstrated ability to establish a working relationship internally and externally to C3, and open to change in a fast-paced growth environment.
  • Demonstrated ability to develop, monitor, and use data to ensure value and continuous process improvement.
  • High standards of quality and attention to detail.
  • Senior level communication skills, conveying a high degree of poise, accountability, and expertise.
  • Excellent analytical and quantitative skills including statistical analyses. Detail oriented with strong technical writing, communication and presentation skills.
  • Demonstrated project management skills.
  • Must have strong computer skills, including Microsoft Excel and Access, and experience in computer modeling.
  • Desired Other Skills :

  • Familiarity with the MassHealth ACO program.
  • Familiarity with federally qualified health centers.
  • Experience with anti-racism activities, and / or lived experience with racism is highly preferred.
  • Strong proficiency in financial modeling, forecasting, and analysis, with advanced knowledge of Excel and financial planning tools (e.g., Adaptive Insights, Hyperion, or similar).
  • Experience with data visualization and BI tools (e.g., Tableau, Power BI) is a plus.
  • Demonstrated success in building and leading high-performing analytical and / or finance teams.
  • Ability to foster collaboration, drive accountability, and inspire confidence across all levels of the organization.
  • Strong negotiator; ability to influence at the executive leadership level.
  • Excellent communication and presentation skills, with the ability to convey complex financial information to both finance and non-finance stakeholders.
  • Qualifications :

  • Minimally 7-15 years of experience in finance, with at least 5 years in a senior FP&A or finance leadership role within the software, SaaS, or technology sectors. Familiarity with subscription revenue models and metrics (ARR, Churn, CAC, etc.).
  • Masters’ level degree education or equivalent experience.
  • In compliance with Covid-19 Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.
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