Case Management Aide (Temporary 3 to 6 months)

Company Overview

Community Care Management Corp. is a dedicated non-profit organization committed to empowering frail, ill, and disabled individuals to maintain their independence and dignity while living at home. Our mission focuses on providing essential support services that enhance health and well-being.

Summary

This is a temporary position, anticipated to last 3 to 6 months.

The Community Care HIV AIDS Program (CCHAP) Case Aide will provide administrative support to the Case Management Staff. Tasks will include: maintaining client information and binders, answer phone lines, and front door greetings. This position includes considerable client and inter-agency contact. The CCHAP Case Aide needs to develop and maintain good professional relationships with clients and staff. The Case Aide is also responsible for tracking client status, entering data into ARIES, and other data tracking systems. Distributes gas and food vouchers to clients monthly, and assists with planning fundraising events.

Responsibilities

• Log client information (including demographics and documentation) and services into ARIES database.
• Process case managers’ client paperwork, complete chart quality assurance forms, and update work status.
• Update client contact information in appropriate databases and chart.
• Oversee purchases for office and clients.
• Print and distribute progress notes to the case managers by the 10th of each month.
• File paperwork into client charts on a weekly basis.
• Answer phone, relay messages, and occasionally assist in booking appointments for Case managers.
• Assist clients with paperwork, make referrals, and support clients using a Harm Reduction model.
• Assist Program Director with data management and contract reports.
• Distribute and log transportation and nutritional vouchers.
• Assist Program Director in planning and executing the Annual AIDS Walk and other fundraising activities.

Requirements

Two years administrative work, and work or volunteer experience working in human services with diverse populations and social needs. Strong computer skills and interpersonal skills required. Experience in fundraising is preferred.

• All employees must pass a State and Federal Live Scan background check before the start of employment.
• All employees of Community Care must carry the state minimum liability insurance on vehicles used for work.

Knowledge, Skills, and Abilities:

• Ability to read and interpret documents and procedure manuals.
• Must be able to write routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to use a calculator a must.
• Demonstrates attention to detail.
• Ability to cultivate and maintain cohesive working relationships with coworkers.
• Works well in group problem solving situations
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.
• Must be able to operate a computer, related equipment and software.
• Ability to manage time and tasks in order to meet strict deadlines while maintaining quality of work.
• Ability to type 35 wpm with a high degree of accuracy

Work Environment

The workspace for the Case Management Aide is located in a heavy traffic area. Frequent interruptions from fellow staff members and clients is expected. The sound level is generally low to moderate. Frequent local travel to run errands and perform essential functions of the job is to be expected. The Case Management Aide is required to take occasional trips to other sites and outside the County to attend training, department meetings, and attend agency events.

If you are passionate about making a difference in the lives of others and are ready to join a compassionate team, we invite you to apply today!

Community Care is an equal opportunity employer and makes employment decisions based on merit. Agency policy prohibits unlawful discrimination based on race, color, creed, marital status, sexual orientation, gender identity, age, national origin or ancestry, physical or mental disability, medical condition, gender, pregnancy or any other consideration made unlawful by Federal, State or local laws.

Job Types: Full-time, Temporary

Pay: $18.54 - $20.26 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $19 - $20