What are the responsibilities and job description for the Practice Coordinator/Patient Support Technician position at Community Care Physicians?
Description
Capital Region Women's Care is hiring a full time Practice Coordinator/Patient Support Technician . This is a 40-hour work week, Monday- Friday 7:00am-4:30pm.
The ideal candidate will have:
Effective communication skills in answering patient inquiries, whether by telephone or in person, while maintaining high standards for patient service.
Maintain a high level of confidentiality, discretion, professionalism and work well independently.
Solid interpersonal skills to establish/maintain cooperative and productive relationships while providing quality service.
Excellent PC skills.
Strong understanding of national, state and local regulations and laws as they pertain to the healthcare industry.
Ability to communicate clearly and concisely in a proactive, persuasive manner.
Strong time management, patient relations, multitasking and telephone etiquette skills.
Knowledge of medical practice protocols related to scheduling appointments.
Essential Functions include, but are not limited to:
Coordinate aspects of day-to-day office operations including the coordination of all office tasks and duties, patient registration, telephone reception and triage, appointments, referrals, medical transcription, ordering of supplies, review of purchase orders and invoices, review of packing slips and forwarding of packing slips to purchasing clerk, and maintenance of equipment and instruments.
Schedule appointments for patients either by phone when they call in or in person after an office visit.
Use manual/computerized system to match physician/clinician availability with patient’s preferences in terms of date and time.
Maintain scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
Prepare payroll accurately and in a timely fashion, in accordance with established Community Care procedures.
Prepare daily deposit and cash reconciliation report.
Identify issues that affect patient satisfaction and develop an action plan to address and resolve problems.
Assist CBO Billing Department with appeals when services are denied by third party payers.
Help coordinate physician and non-physician provider work and CME schedules.
Coordinate maintenance of medical records, including copying and forwarding of records to other physicians, attorneys and insurance carriers in compliance with applicable sections of the NYS Public Health Law.
If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Annual Salary Range : $60,405.80-$78,000.00
Community Care Physicians offers competitive salaries and a comprehensive benefits package, including medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
Requirements
High school diploma or equivalent. Associate’s degree preferred.
Three years of administrative or scheduling experience in a medical office preferred.
Strong knowledge of medical billing and computer systems and applications.
Knowledge of medical terminology and office procedures preferred.
Experience with patient intake (obtaining vital signs and imputing data into electronic medical records)
Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
Maintain strictest confidentiality and discretion.
Working knowledge of Microsoft products preferred.
Ability to read, understand and follow oral written instructions.
Ability to communicate clearly and concisely.
Capital Region Women's Care is hiring a full time Practice Coordinator/Patient Support Technician . This is a 40-hour work week, Monday- Friday 7:00am-4:30pm.
The ideal candidate will have:
Effective communication skills in answering patient inquiries, whether by telephone or in person, while maintaining high standards for patient service.
Maintain a high level of confidentiality, discretion, professionalism and work well independently.
Solid interpersonal skills to establish/maintain cooperative and productive relationships while providing quality service.
Excellent PC skills.
Strong understanding of national, state and local regulations and laws as they pertain to the healthcare industry.
Ability to communicate clearly and concisely in a proactive, persuasive manner.
Strong time management, patient relations, multitasking and telephone etiquette skills.
Knowledge of medical practice protocols related to scheduling appointments.
Essential Functions include, but are not limited to:
Coordinate aspects of day-to-day office operations including the coordination of all office tasks and duties, patient registration, telephone reception and triage, appointments, referrals, medical transcription, ordering of supplies, review of purchase orders and invoices, review of packing slips and forwarding of packing slips to purchasing clerk, and maintenance of equipment and instruments.
Schedule appointments for patients either by phone when they call in or in person after an office visit.
Use manual/computerized system to match physician/clinician availability with patient’s preferences in terms of date and time.
Maintain scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
Prepare payroll accurately and in a timely fashion, in accordance with established Community Care procedures.
Prepare daily deposit and cash reconciliation report.
Identify issues that affect patient satisfaction and develop an action plan to address and resolve problems.
Assist CBO Billing Department with appeals when services are denied by third party payers.
Help coordinate physician and non-physician provider work and CME schedules.
Coordinate maintenance of medical records, including copying and forwarding of records to other physicians, attorneys and insurance carriers in compliance with applicable sections of the NYS Public Health Law.
If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Annual Salary Range : $60,405.80-$78,000.00
Community Care Physicians offers competitive salaries and a comprehensive benefits package, including medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
Requirements
High school diploma or equivalent. Associate’s degree preferred.
Three years of administrative or scheduling experience in a medical office preferred.
Strong knowledge of medical billing and computer systems and applications.
Knowledge of medical terminology and office procedures preferred.
Experience with patient intake (obtaining vital signs and imputing data into electronic medical records)
Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
Maintain strictest confidentiality and discretion.
Working knowledge of Microsoft products preferred.
Ability to read, understand and follow oral written instructions.
Ability to communicate clearly and concisely.
Salary : $60,406 - $78,000
