What are the responsibilities and job description for the Care Coordinator position at Community Care Plan?
About the Position
The Care Coordinator will play a critical role in ensuring that members receive accurate and complete information about their plan benefits and eligibility. This position requires strong customer service skills and the ability to work effectively in a fast-paced environment.
Key responsibilities include:
- Preparing documentation and reports for review by the Customer Services Director and Supervisor.
- Working in coordination with other departments concerning member and provider issues.
- Providing exceptional customer service to members and providers.
A successful candidate will have two to four years of related experience and/or training, or an equivalent combination of education and experience.
