What are the responsibilities and job description for the Customer Service (CCCS) position at Community Child Care Solutions?
Customer Service
Middlesex, NJ
Community Child Care Solutions seeks a Customer Service Specialist to answer incoming phone calls and emails, perform data entry, and review applications to determine eligibility based upon state guidelines.
Responsibilities: Data entry and review of applications to determine eligibility, based upon state guidelines. Answer incoming calls and e-mails and/ or direct inquires (e.g.. "walk-ins) to another more appropriate coworker. Scheduling and conducting Parent Education Trainings. Maintaining Customer Service department email inbox.
Requirements: Must have knowledge of New Jersey Cares for Kids, Workfirst New Jersey, and E Child Care Must have knowledge of Outlook, Word, Excel and Foxit.
We offer a comprehensive benefits package which includes medical, dental, vision and prescription plan, Life Insurance, Retirement Fund and a generous vacation and sick time package. To apply, mail resume to Community Child Care Solutions, 103 Center Street, Perth Amboy, NJ 08861
Community Child Care Solutions is an Equal Opportunity Employer.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
