What are the responsibilities and job description for the Chief Growth Officer position at Community Choice Credit Union?
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Purpose & Core Values
The primary purpose of any position is to assist Community Choice Credit Union to live out our purpose : we believe in helping our neighbors achieve the life they desire. A key component of this purpose is to provide outstanding service to both internal and external members by living our core values.
Position Summary
The Chief Growth Officer (CGO) at CCCU is responsible for driving sustainable growth by overseeing all aspects of the growth strategy, including retail operations, sales, commercial services, consumer services, and outbound calling. The CGO will collaborate with the executive team to develop and implement strategies that enhance the credit union's market position, expand its membership base, and increase revenue.
Essential Duties :
Strategic Leadership :
- Develop and implement a comprehensive growth strategy that encompasses all assigned departments, ensuring alignment with the credit union’s overall business objectives.
- Collaborate with the Executive Team to set ambitious yet achievable growth targets, driving the organization toward its strategic goals.
- Lead cross-functional teams to identify and pursue new business opportunities, partnerships, and market expansions.
Departmental Oversight :
Market Analysis and Innovation :
Financial Performance :
Team Leadership and Development :
Stakeholder Engagement :
Performance Monitoring and Reporting :
Job Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability necessary for this position.
Education :
Experience :
Skills & Abilities :
Mental Demands :
The team member must be able to read and interpret documents or instruments, understand and / or follow complex written and oral instructions, make decisions, recall multiple policies or procedures, resolve problems or unique circumstances in a timely and efficient manner, be able to express oneself clearly and / or concisely, perform mathematical functions, and handle multiple, concurrent tasks.
Physical Demands :
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 25 pounds.
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
General Statement :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.
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