What are the responsibilities and job description for the Sales and Cross-Selling Expert position at Community Choice Credit Union?
Are you a driven and results-oriented individual looking for a challenging role in sales and cross-selling? Community Choice Credit Union is seeking a Sales and Cross-Selling Expert to join our team and help us deliver an Unexpectedly Delightful member experience.
Job Description
- Sales & Cross-Selling: Leverage your determination and focus to promote and sell a variety of financial products and services. Identify cross-selling opportunities, customizing solutions to meet the member's needs, and consistently exceed sales targets.
- Financial Education & Consultation: Use your enthusiasm and people skills to conduct financial needs assessments with members to understand their financial goals, challenges, and priorities. Provide guidance and recommendations on how our credit union's products can help meet their needs.
- Member Relationship Management: Foster strong connections with new and existing members by understanding their needs and providing personalized service. Use your goal-oriented mindset to help members achieve their financial aspirations.
- Customer Service Excellence: Leverage your strong communication and problem-solving skills to deliver exceptional member experiences. Address challenges with a solution-focused approach while maintaining a positive and professional demeanor.
What We're Looking For
- Proven Track Record of Achievement: You excel in competitive and goal-driven environments, whether in sales, business, or other high-performance fields. Your ability to rise to challenges and deliver results sets you apart.
- Quick Learner with Strong Interpersonal Skills: You thrive on growth and continuous improvement. You quickly absorb new information, master financial products, and use that knowledge to support others.
- 1-2 Years of Sales or Related Experience: Experience in customer-facing roles or performance-driven environments is a strong asset.
- High School Education or GED: A solid educational foundation is important, but we value character, determination, and the desire to excel above all.
Why Work With Us?
Collaborative Culture: Our team is collaborative and supportive, working together to achieve success.
Career Growth Opportunities: Bring your competitive edge and drive – we offer a career path where your hard work will be rewarded.
Benefits Package: Competitive base salary uncapped commission, health benefits, generous 401K matching program, maternity & parental leave, flexible time off, and more.