General Manager

Oversight of store success and team performance is the primary responsibility of this role. Setting high standards for performance and customer service, ongoing coaching and training are provided to achieve company objectives, increase revenue, and develop skills.

Key Responsibilities:

• Coach and lead store employees to obtain new business and increase store growth by demonstrating knowledge of systems, company standards, account management, recovery, job duties, and performance reports.
• Identify local marketing strategies, utilize business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to drive growth and build revenue.
• Enforce adherence to quality standards, procedures, and local and state laws and regulations.
• Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices.
• Supervise office security, cash management, and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
• Ensure store is staffed for optimal performance.

Requirements:

• Minimum two years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industries.
• Ability to work phone, Point of Sale, Microsoft Office, and other systems.
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
• Ability to meet physical demands of position, including remaining in a stationary position up to 90% of the time, moving and transporting up to 25 pounds, and operating mechanical controls.

Benefits:

• A comprehensive new hire training program.
• Access to a robust learning management system with e-learning modules and training programs.
• Performance-based career advancement.
• Education Reimbursement Program (up to $5,000 per 12-month period, then up to $10,000 per 12-month period after five years with the Company) for select programs, courses, and certifications.
• Multiple coverage choices for medical insurance, including free telemedicine and medical spending account options.
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
• Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and pet insurance.

The estimated salary for this position is $60,000-$80,000 per year, depending on location and experience.

Salary : $60,000 - $80,000