What are the responsibilities and job description for the General Manager, PerformanceGeneral Manager, Performance position at Community Choice Financial Family of Brands?
Job Description:
A results-driven General Manager will oversee the success of a store and team by setting high standards for performance and customer service.
The ideal candidate will provide ongoing coaching and training to their team, reporting to the District Director of Operations, to ensure company objectives are met, revenue is increased, and skills are developed.
Main Responsibilities:
- Coach, lead, and develop all store employees to achieve new business and increase store growth by demonstrating knowledge of systems, company standards, account management, recovery, job duties, and performance reports.
- Identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to drive growth and revenue.
- Enforce adherence to quality standards, procedures, and local and state laws and regulations.
- Supervise and maintain office security, including cash management and loss prevention.
- Ensure store staff is optimized for performance.
- Maintain internal and external store appearance and address basic facilities needs.
Requirements:
- Minimum two years of experience in a supervisory or leadership role in retail, financial, service, or related industries.
- Ability to work with phone, Point of Sale, Microsoft Office, and other systems.
- Valid driver's license, auto insurance, and personal vehicle.
- Ability to meet physical demands of the position, which frequently include standing for 90% of the time, moving up to 25 pounds, and operating mechanical controls.
- Bilingual English/Spanish is a plus and may be required for certain locations.
Benefits:
- Comprehensive new hire training program.
- Access to a robust learning management system.
- Paid on-the-job training & professional development programs.
- Educational Reimbursement Program.
- Multiple coverage levels for Medical, Dental, & Vision.
- Group Health & Wellness Program.
- Options for Flexible Spending Accounts and Health Savings Accounts.
- Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance.
About Us:
The Community Choice Financial Family of Brands is a leading retailer of financial services to unbanked and underbanked consumers. We operate over 1,700 retail storefronts and several online products across 20 states.
We are committed to providing an inclusive workplace free of discrimination based on various characteristics protected by applicable law.
