What are the responsibilities and job description for the Customer Service position at Community College of Aurora?
- THIS POSITION IS ONLY OPEN TO CCA STUDENTS WHO ARE ELIGIBLE FOR WORK-STUDY. IF YOU ARE UNSURE OF YOUR ELIGIBILITY, PLEASE CONTACT THE FINANCIAL AID OFFICE AT 303-360-4709 OR FINANCIALAID@CCAURORA.EDU. IF YOU ARE NOT AN ELIGIBLE CCA STUDENT, YOUR APPLICATION WILL NOT BE CONSIDERED.
JOBS DUTIES
- Serve as a greeter for the ODE office by creating a welcoming environment
- Proctor tests for students using our Software
- Other duties as assigned
- Assist in ODE administration work, including organizing files, processing paperwork, creating documents, and researching disability related technology and innovation.
- Assist in ODE programming, including developing marketing materials, promoting and attending events, and supporting virtual programs.
- Maintain strict confidentiality around office operations and student interactions
- Must be eligible for Work-Study through Financial Aid Office
- Strong customer service, organizational, and communication skills
- Experience using Microsoft Office
- Self-Directed
- Quick Learner
- Patience, punctual and reliable
- Must have completed FAFSA on file
- Must be enrolled in a minimum six (6) credit hours
- Must NOT have yet obtained 1st Bachelor's Degree
- Must be seeking an eligible program of study
- By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.