What are the responsibilities and job description for the Director, Focused Initiatives for Student Success (FISS) position at Community College of Baltimore County?
Class Description
Responsible for developing, implementing, evaluating, managing, and leading the newly created department of Focused Initiatives for Student Success (FISS). The FISS Director will lead and direct the initiatives which are focused on ensuring students who have challenges in the college environment have available resources and support to meet any of their unique needs. The Director will work closely with the Vice President of Institutional Advancement and the Assistant VP of Student Affairs. The Director will also collaborate with the Director of Corporate and Foundation Relations to develop funding initiatives for external funding support for program(s). The Director takes a leadership role in the College's strategic plan and works collaboratively with Student Affairs, Pathways, and other college-wide academic and student support areas. The Director is responsible for establishing rapport, problem-solving, and providing a broad range of services to ensure students have the resources to achieve successful outcomes at CCBC.
Under the direction of the Vice President of Institutional Advancement, the Director of FISS is responsible for offering strategic direction in improving academic success, retention, and graduation rates of students in need of academic support and wholistic guidance. The Director oversees the program, including fiscal management, resource development, program development, and coordinating related support. The Director serves as a liaison, advocate, and educator concerning the unique needs, experiences, and challenges of CCBC's students. The Director also serves as the primary manager of the FISS Advisory Board and manages a team of full and part-time professionals.
Minimum Requirements
Master’s degree in education, Counseling, Business and Management or related field, and five (5) years of successful experience in educational administration, program management, or grants administration. Successful candidates possess a minimum of three (3) years of supervisory experience and (3) years of experience working with, assisting, and developing programs for students who face challenges achieving success at college. Experience working with programs fostering retention or achievement of students in need of academic support and wholistic guidance to complete their CCBC program. Sensitivity to and understanding the needs of students from a wide range of academic, socioeconomic, cultural, and ethnic backgrounds of college students and individuals is required. Willingness to work a flexible schedule to accommodate the program's needs, including evenings and weekends is required.
Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field.
Generally, employees are hired in the lower third of the scale .
For Best Consideration Please Submit Application, Resume and Portfolio (or Link) By: April 7, 2025
Class Specific Essential Duties
BENEFIT SUMMARYHealth and Medical
Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.
Dental Benefits
Individual or Family Coverage. Employee pays a rate in multiples of $10,000 to a maximum of $300,000.
Long-Term Disability
Plan pays 60% of gross monthly salary after 90 consecutive days of absence. Employee pays 100% of premium.
Retirement Plans
Legal Resources is a pre-paid legal voluntary benefit for advice, consultation and representation for commonly used legal services.
Credit Union
First Financial Federal Credit Union membership available to employees.
Direct Deposit
It's convenient, safe, reliable and saves time. No waiting for your check on payday. The money is already in your account, whether you are at work or on vacation. Mandatory payroll direct deposit allows employees the control and flexibility of directing their pay to different accounts at any bank, in any location.
Work and FamilyEmployee Assistance Program (EAP): Cigna Behavioral
Free personal advocates assisting you and any household member to resolve any issues.
Paid Leave Benefits
Academic, Bereavement, Sick and Safe Leave, Jury Duty, Religious Holidays, Military Leave, Sabbatical, Personal, Vacation, and Holidays.
Tuition Assistance
Eligible full-time employees may qualify for waiver or reimbursement programs. Spouses and legal dependents up to age 22 are eligible for reimbursement with proof of successful completion and a C or better grade. Employee’s eligible for Tuition Assistance become eligible for the external Tuition reimbursement program the first semester after one calendar year of employment. Eligibility for waiver or reimbursement for CCBC courses begins after the completion of a 90 day probation for public safety and classified employees.
Academic Cash Award
Classified employees are eligible for a lump sum award of $500 for completion of an unduplicated college degree.
McDaniel College’s Educator’s Legacy Scholarship Program
CCBC is proud to offer an exciting new benefit to all benefits-eligible employees! Read more »
McDaniel College has extended its Educator’s Legacy Scholarship (ELS) program to CCBC benefits-eligible employees. CCBC is among the inaugural community college partners.
Children of ANY current full-time benefits-eligible CCBC employee with at least four years of continuous full-time employment are eligible to receive a scholarship valued at up to $100,000 over four (4) years.
The scholarship will first take effect in the fall semester. The CCBC Employee Benefits Team will provide verification of employment. Excellent teaching is McDaniel College's priority and its legacy. The College's expert faculty-mentors empower students to achieve their personal best, and many graduates go on to become top K-12 educators.
Since 2010, four of McDaniel's graduates were named state Teachers of the Year, including the 2011 National Teacher of the Year Michelle Shearer. McDaniel is ranked among Money Magazine's 50 Best Liberal Arts Colleges and offers more than 70 undergraduate programs of study. The personalized curriculum and student-faculty collaboration develop the unique potential in every student. McDaniel College welcomes the sons and daughters of CCBC employees!
Mandated Federal Benefits
Workers’ Compensation, Unemployment Insurance, Social Security.
For Your Convenience
Responsible for developing, implementing, evaluating, managing, and leading the newly created department of Focused Initiatives for Student Success (FISS). The FISS Director will lead and direct the initiatives which are focused on ensuring students who have challenges in the college environment have available resources and support to meet any of their unique needs. The Director will work closely with the Vice President of Institutional Advancement and the Assistant VP of Student Affairs. The Director will also collaborate with the Director of Corporate and Foundation Relations to develop funding initiatives for external funding support for program(s). The Director takes a leadership role in the College's strategic plan and works collaboratively with Student Affairs, Pathways, and other college-wide academic and student support areas. The Director is responsible for establishing rapport, problem-solving, and providing a broad range of services to ensure students have the resources to achieve successful outcomes at CCBC.
Under the direction of the Vice President of Institutional Advancement, the Director of FISS is responsible for offering strategic direction in improving academic success, retention, and graduation rates of students in need of academic support and wholistic guidance. The Director oversees the program, including fiscal management, resource development, program development, and coordinating related support. The Director serves as a liaison, advocate, and educator concerning the unique needs, experiences, and challenges of CCBC's students. The Director also serves as the primary manager of the FISS Advisory Board and manages a team of full and part-time professionals.
Minimum Requirements
Master’s degree in education, Counseling, Business and Management or related field, and five (5) years of successful experience in educational administration, program management, or grants administration. Successful candidates possess a minimum of three (3) years of supervisory experience and (3) years of experience working with, assisting, and developing programs for students who face challenges achieving success at college. Experience working with programs fostering retention or achievement of students in need of academic support and wholistic guidance to complete their CCBC program. Sensitivity to and understanding the needs of students from a wide range of academic, socioeconomic, cultural, and ethnic backgrounds of college students and individuals is required. Willingness to work a flexible schedule to accommodate the program's needs, including evenings and weekends is required.
Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field.
Generally, employees are hired in the lower third of the scale .
For Best Consideration Please Submit Application, Resume and Portfolio (or Link) By: April 7, 2025
Class Specific Essential Duties
- Prepare, analyze, and submit timely College, and other reports as required or requested.
- Serve as liaison between College departments, vendors, donors, and other external organizations.
- Provide guidance and leadership to all areas of the College related to improving the experiences of student populations who need academic support and wholistic guidance to complete their CCBC college program, leading to increased retention and graduation outcomes.
- Develop, recommend, and implement academic support services to enhance student retention and success.
- Provide presentations on the FISS program and its impact on student success and performance/outcomes to various audiences (e.g., students, faculty/staff, trustees, external partners, etc.).
- Coordinate research efforts in developing the FISS program's mission and strategic plan.
- Identify future goals, strategies, and solutions to enhance student success and achievement for student populations in need of academic support and wholistic guidance and integrate with other institutional planning.
- Build a partnership with the College's Office of Institutional Effectiveness to identify key performance indicators for establishing baseline data to monitor performance annually as initiatives are implemented for continuous improvement.
- Use multiple channels of communication to connect with students who received "Early Alerts."
- Work collaboratively with specific College departments to facilitate FISS programming and support. Collaborations may include and are not limited to: facilitating student tutoring and College success workshops; programs, services, and activities that are accessible to students with disabilities; assist and coordinate new student orientation programs; support faculty in developing and implementing programs to help FISS students navigate the transfer process to four-year schools; develop and implement focused events on campus that engage the College community and address the needs of FISS students.
- Provide oversight of the Success Mentors Program and co-curricular experiences and activities to promote excellence.
- Work with faculty to develop new academic programs and strengthen existing programs to respond to the needs of students.
- Serve on Institutional Standing Committees and other committees as assigned within and outside the college
- Select, supervise, and evaluate assigned staff charged with managing the FISS programs staff.
- Responsible for program development, planning, and implementation. Including establishing strategy, initiatives, goals, objectives, and assessment measures for the program.
- Effectively recruit /screen students for participation in the program.
- Design services, training, and special events for participants.
- Assist with providing relevant counseling/advocacy for students participating in the program.
- Regularly meet with Vice President to review the program's status and present recommendations for resource needs, services, and activities enhancements.
- Collect, analyze, and report program data. Work with the College's research department to develop longitudinal and track KPIs to improve performance outcomes of students in need of academic support and wholistic guidance and adjust as needed.
- Develop Annual Report on activities, interventions, individual student and target group progress and outcomes, goals, and objectives.
- Create informal communication networks among participants and between participants and program staff (i.e., telephone lists, email lists, social media).
- Serve as the Lead Retention Advisor and provide leadership to other part-time mentors and advisors.
- Create annual reports on the strategic plan, including recommendations for improving outcomes based on results from previous years.
- Assist the Dean of Student Development in developing programs and services that counsel and foster success for FISS students to ensure they understand the academic policies associated with academic performance.
- Identify and assist in writing grant proposals in support of FISS programs. Continually review and apply for external funding and help steward donors who support FISS programs.
BENEFIT SUMMARYHealth and Medical
- CIGNA
- Cigna Open Access Plus (OAP)
- Cigna Open Access Plus In Network (OAPIN)
- Kaiser
- For CIGNA Plans - included in Cigna Plan Medical Premiums
- Kaiser - included in Kaiser Medical Premium
Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.
Dental Benefits
- CareFirst Blue Cross/Blue Shield Regional Traditional
- CareFirst Blue Cross/Blue Shield Regional Preferred
- NVA
- Benefit Strategies Health Spending Account $2,600
- Benefit Strategies Dependent Care (children under 13 and elder care) $5,000
- Employee Basic Life Insurance is 1 times your salary with a minimum of $50,000 (90/10)
- Employee Supplemental Life Insurance is available in multiples of $10,000 with a maximum of $200,000. Supplemental Term Life Insurance is available for spouse (increments of $10,000 to a maximum of 50% of employee combined basic and supplemental amount) and dependents ($10,000). Supplemental Term Life Insurance is 100% employee paid.
- Permanent Whole Life Insurance with Optional Long Term Care rider available through Unum. Available to full-time employees, part-time associates, and adjunct faculty.
- Spouse and dependent coverage available. Permanent Whole Life Insurance accrues cash value, premiums will not increase, and coverage will not decrease. Permanent Whole Life Insurance is 100% employee paid.
Individual or Family Coverage. Employee pays a rate in multiples of $10,000 to a maximum of $300,000.
Long-Term Disability
Plan pays 60% of gross monthly salary after 90 consecutive days of absence. Employee pays 100% of premium.
Retirement Plans
- Maryland State Teacher’s Pension System (7% contributory)
- Optional Retirement Plan (non-contributory)
- Baltimore County Employees’ Retirement System (7% contributory)
- Tax-sheltered annuities – 403(b). Payroll salary reduction authorization is needed. The form is available on SharePoint Forms/Human Resources Forms. The 403(b) supplemental retirement plan is available to all CCBC employees (Adjunct Faculty, Part Time Associates and Full Time employees).
- Roth 403(b) is a savings feature that is available when you open a 403(b) account. The Roth 403(b) savings feature allows employees to contribute after-tax dollars and then withdraw tax-free dollars from their account upon retirement. The Roth 403(b) savings feature is only offered by the following vendors: TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, Part Time Associates and Full Time employees are eligible to save for retirement using the Roth 403(b) savings feature. Employees may contribute traditional pre-tax 403(b) dollars and Roth 403(b) post-tax dollars simultaneously. The savings limits are combined for the Traditional 403(b) and the Roth 403(b) contributions.
- Deferred Compensation Plan — 457(b) offered through VOYA Financial Advisors, Inc. The 457(b) salary reduction authorization form is needed. The form is available on SharePoint Forms/Human Resources Forms.
Legal Resources is a pre-paid legal voluntary benefit for advice, consultation and representation for commonly used legal services.
Credit Union
First Financial Federal Credit Union membership available to employees.
Direct Deposit
It's convenient, safe, reliable and saves time. No waiting for your check on payday. The money is already in your account, whether you are at work or on vacation. Mandatory payroll direct deposit allows employees the control and flexibility of directing their pay to different accounts at any bank, in any location.
Work and FamilyEmployee Assistance Program (EAP): Cigna Behavioral
Free personal advocates assisting you and any household member to resolve any issues.
Paid Leave Benefits
Academic, Bereavement, Sick and Safe Leave, Jury Duty, Religious Holidays, Military Leave, Sabbatical, Personal, Vacation, and Holidays.
Tuition Assistance
Eligible full-time employees may qualify for waiver or reimbursement programs. Spouses and legal dependents up to age 22 are eligible for reimbursement with proof of successful completion and a C or better grade. Employee’s eligible for Tuition Assistance become eligible for the external Tuition reimbursement program the first semester after one calendar year of employment. Eligibility for waiver or reimbursement for CCBC courses begins after the completion of a 90 day probation for public safety and classified employees.
Academic Cash Award
Classified employees are eligible for a lump sum award of $500 for completion of an unduplicated college degree.
McDaniel College’s Educator’s Legacy Scholarship Program
CCBC is proud to offer an exciting new benefit to all benefits-eligible employees! Read more »
McDaniel College has extended its Educator’s Legacy Scholarship (ELS) program to CCBC benefits-eligible employees. CCBC is among the inaugural community college partners.
Children of ANY current full-time benefits-eligible CCBC employee with at least four years of continuous full-time employment are eligible to receive a scholarship valued at up to $100,000 over four (4) years.
The scholarship will first take effect in the fall semester. The CCBC Employee Benefits Team will provide verification of employment. Excellent teaching is McDaniel College's priority and its legacy. The College's expert faculty-mentors empower students to achieve their personal best, and many graduates go on to become top K-12 educators.
Since 2010, four of McDaniel's graduates were named state Teachers of the Year, including the 2011 National Teacher of the Year Michelle Shearer. McDaniel is ranked among Money Magazine's 50 Best Liberal Arts Colleges and offers more than 70 undergraduate programs of study. The personalized curriculum and student-faculty collaboration develop the unique potential in every student. McDaniel College welcomes the sons and daughters of CCBC employees!
Mandated Federal Benefits
Workers’ Compensation, Unemployment Insurance, Social Security.
For Your Convenience
- ATM machines are available at each of the main campuses
- Check cashing with appropriate ID
- Free Parking
- Access to weight lifting facilities, swimming pool and library
Salary : $85,798 - $141,811
