Assistant Registrar (part-time)

WHITE MOUNTAINS COMMUNITY COLLEGE
ASSISTANT REGISTRAR
PART-TIME, $21.87-$24.45/HOUR

SCOPE OF WORK: Provides administrative and technical support for the Registrar's Office, assisting with course registrations, maintaining academic records, academic auditing, compilation of reports, transcript services, and transfer evaluations. This position reports to the Registrar at White Mountains Community College (WMCC).

ACCOUNTABILITIES:

• Assists the Registrar in managing the daily functions of the Registrar's Office, including planning and coordinating the collection and transcription of student academic information, and the preparation of academic information related to the annual revision of the College’s catalog and course changes.
• Maintains student academic records and transcripts in compliance with standard academic and Federal policy, procedures, and the computerized student information system (Banner); generates various reports as needed. Manages transcript requests through the National Student Clearinghouse, troubleshooting holds and sending hard copies of transcripts.
• Reviews, clarifies, and explains academic information directly related to student records and the computerized student information system to students, faculty, and staff.
• Prepares degree audits of courses and GPA requirements for graduation review and a variety of academic reports for use by administrators and other agencies, and assists with grade processing and Commencement.
• Processes transfer credit evaluations and credit for prior learning requests, working collaboratively with department chairs and program coordinators. Maintains the Articulation Master Spreadsheet as it relates to student transferability.
• Works with the Registrar, department chairs, and students to manage the academic standards process, including notifications of academic honors, academic warnings, program/college suspensions, dismissals, and student appeals.
• Verifies and certifies student enrollment for various agencies.
• Assists with student registrations, including Early College and Workforce Education. Works with all students and advisors to resolve any registration errors. Files paperwork/documentation electronically via BDM.
• Maintains knowledge of military education program benefits and maintains knowledge of current VA processes.
• Maintains thorough knowledge of academic policies and procedures including admissions standards and requirements, financial aid eligibility, and Federal academic record regulations.
• Ensures that the high-level of confidentiality and security of all information related directly and indirectly to student records is maintained by the department.
• Works with the Registrar to ensure continuity of the Registrar’s Office operations in the absence of the Registrar.
• Complies with all college, system, state and federal rules and regulations.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education: Associate’s degree from a recognized college or technical institute with a major study in business administration, computer science, social sciences, or closely related field. Each additional year of approved formal education may be substituted for one year of required work experience.

Experience: Two years of general office or technical support within an office environment experience, with customer service experience. Each additional year of approved work experience may be substituted for one year of required formal education.

License/Certification: None required.

DESIRED QUALIFICATIONS: Experience with course registration and maintaining academic records within higher education.

RECOMMENDED WORK TRAITS: Knowledge of modern office practices, procedures and equipment. Knowledge of English, spelling and arithmetic. Knowledge of the procedures and practices involved in interviewing. Knowledge of office record keeping and reporting. Knowledge of the regulations pertaining to departmental programs. Knowledge of the principles and practices of public administration. Ability to gather, assemble, correlate and analyze facts and identify existing or potential problems. Ability to contribute to the development of sound operational procedures. Ability to exercise sound judgment in appraising situations and making routine decisions. Ability to follow specific instructions in gathering facts, data, or resources in organizing required information. Ability to make decisions based upon fact-finding interviews within the parameters of the rules and policies of the college. Ability to meet with clients and explain programs sponsored by the department or college in which the position is located. Ability to present ideas clearly and effectively. Ability to establish and maintain effective working relationships with other employees and the general public. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the college appointing authority.

DISCLAIMER STATEMENT: This class specification is descriptive of general duties and is not intended to list every specific function of this class title.

To be considered for this position, please complete the online application at https://www.wmcc.edu/about/employment/.

For more information on this position, please contact wmcchr@ccsnh.edu.

WMCC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, religion, ancestry or national origin, age, sex, sexual orientation, gender identity and expression, physical or mental disability, genetic information, or law enforcement, military, veteran, or marital status.