What are the responsibilities and job description for the Regional Operations Manager - Doorstep Trash position at Community Concierge Services LLC?
Community Concierge Services (CCS) is growing quickly in the across the US. CCS provides doorstep waste and recycling solutions to apartment communities 5-7 days per week and is currently looking for a motivated individual to help drive the operations teams in managing evening valet trash operations. We are looking for the right person for this role based in Atlanta, GA and / or Orlando, FL. The right candidate will have experience in managing within the blue collar space with experience in doorstep trash preferred. This role will require regular travel across multiple districts within assigned region and at times extended overnight travel. You must not be afraid to get your hands dirty.
We are looking for individual(s) who embody our core values :
- Leading from the Front
- Extreme Ownership
- Mutual Respect
- Building Relationships
- All in
- Traveling to various markets on an as needed basis to ensure all SOPs are being followed
- Fostering relationships with your management team and developing them into better leaders while driving productivity.
- Holding regular meetings with your teams to ensure the boat is rowing in the same directions
- Ensure oversight over all accounts within your region traveling as needed to ensure client satisfaction and operational excellence.
- Proactive thinking / problem solving to quickly and responsibly resolve any and all issues relating to service / staffing.
- Ensure that all routes are covered with porters and fill in routes as needed on assigned properties.
- Work with current porters to ensure that all CCS expectations are being met / quality audit checks.
- Work with Vice Presidents of Operations to restaff when needed.
- Problem solve issues with managers and porters during valet trash service
- Perform Service Audits on properties after porter has completed route
- Assisting in rolling out new communities including distributing containers / marketing materials / staffing communities.
- Complete oversight of payroll within assigned districts.
- This role requires a non-traditional work schedule. When you are not visiting with clients, staff or interviewing new staff you will be able to work at your own pace throughout the morning and afternoon in a remote capacity. Our prime working hours are between 6pm and 1am nightly with a target completion time of 11 : 30pm. This is a cyclical business and dependent on part time employees so the hours can vary in the evenings. We work until every single route is completed. You will be required to travel up to 75% of the time within your districts and at times this may be for extended periods of time.
- Please note that during the first 60 days you will be working as a district operations manager before transitioning into regional role. This will allow time to acclimate to our operating system and procedures while learning the business from the bottom up.
- Company truck
- Company gas card / expense account
- Healthcare, Dental and Vision
- Matching 401k (once eligible)
- Paid Training
- The ideal candidate will be detail oriented, well versed in time management, ability to clearly communicate both in writing and orally, be able to handle physically demanding work for extended periods of time, willing to grow with a rapidly expanding company.
The primary responsibilities include :
Workload
CCS will provide :
We look forward to hearing more from you and going over this position in more depth / answering any questions during the interview process.
Job Type : Full-time
Flexible work from home options available.
Compensation : $65,000.00 - $75,000.00 per year
About Us
Mission Statement :
To provide exceptional valet trash and maintenance services to the multifamily industry, that both exceeds our clients' expectations and improves the quality of life in the communities we serve.
Salary : $65,000 - $75,000
