What are the responsibilities and job description for the Case Management Assistant position at Community Connections?
Are you looking to make a positive difference in the lives of people with disabilities? Community Connections is looking for a Full-Time Case Management Assistant to support our case management team. This position requires attention to detail and solid technology and data entry skills. Qualifications: a high school diploma or GED and at least two years of administrative experience. This position is paid hourly with benefits. Longevity is rewarded. $18.91/hr for 0-3 years, $19.96/hr for 3-5 years and $21.53/hr for 6 years based on tenure with Community Connections. Full-Time benefits include: medical insurance available for purchase with employer contribution; dental and vision available for purchase; life insurance paid by employer; 401K participation after 12 months of employment and 1,000 hours worked within those 12 months; Aflac and LegalShield available for purchase; paid company holidays; Employee Assistance Program (EAP); unlimited PTO.
Interested candidates should apply at https://www.communityconnectionsco.org/careers and upload a resume and cover letter. Accepting submissions until 5 pm on 1/17/2025. EOE.
Interested candidates should apply at https://www.communityconnectionsco.org/careers and upload a resume and cover letter. Accepting submissions until 5 pm on 1/17/2025. EOE.
Title: Case Management Assistant
Reports To: Vice President of Case Management
FLSA: Hourly/Non-Exempt Full-Time
Job Description: Performs administrative support duties for Community Connection’s Case Management Agency.
Responsibilities:
- Faxes paperwork, PMIPs, CDASS and IHSS paperwork to medical professionals for signature, completes tracking and enters into state prescribed system. Calls after2 weeks to follow up if paperwork is not received.
- Processes, enters and uploads all PMIPs and attestations into the CCM
- Acquisition of home health care plans and medical records.
- Electronic file review, sorting and cleanup.
- Oversee legal files for all people in services and on the waitlist (Core files).
- Waitlist Management.
- Human Rights Committee (HRC) preparation, meeting attendance and follow up.
- Maintains provider contact list.
- Creates and updates forms for case managers, including converting documents to fillable PDFs.
- Connects clients to community resources and maintains the community resource folder.
- Maintains updated database and spreadsheets for member information, monitoring compliance, caseload list and statistics needed for funders.
- Processes enrollments, updates and terminations on case assignment list, SharePoint and On Target. Uploads documents in the state prescribed system.
- Pulls utilization, assists with service plan distributions and monitoring reminders.
- Meeting notes (support review meetings, case management meetings, HRC, etc.) and scheduling.
- Pulls files for audits and special projects.
- Manages the main phone line.
- Manages the shared fax mailboxes.
- Creates and prints labels and prepares mass mailings.
- Provides technical support to the case management team.
- Complies with all local agency Policies and Procedures and state and federal statute and regulations.
- Interacts in a professional and compassionate manner with all persons in services, families and community members.
- Works to create a positive, team-focused working environment with co-workers.
- All reasonable duties as assigned.
Core Competencies:
- Compassion
- Dealing with paradox
- Values Differences
- Motivating others
- Organizational agility
- Patience
- Time Management
- Use of resources
Knowledge and Abilities:
- Adequate Internet connectivity, work area and ability to secure all work activity when working remotely
- Strong computer skills and possess advanced knowledge in Microsoft Excel, Word, Outlook, PowerPoint, Office and Databases
- Comfort with learning and working in multiple data management systems
- Attention to detail and accuracy of data entry
- Ability to proactively ask questions and ensure accountability
- Use of standard office equipment
- Follow oral and written instructions
- Communicate effectively in writing and in person
- Adhere to timelines, deadlines and meeting times
- Help to problem solve, learn quickly and work with minimal oversight
- Ability to handle and maintain confidential information
- Excellent communication skills, including phone and customer service skills
- Ability to prioritize
- Ability to commute for business, when needed. If driving, must possess a drivers’ license in the state they reside and current auto insurance
- Satisfactory completion of all background checks and references, including Motor Vehicle Record is required***
Qualifications:
- High school diploma or GED
- At least two years of administrative experience
Physical Demands of the Job: These essential tasks may be performed with or without accommodation or assistive technology. Employees in this position may spend significant hours on the computer writing and corresponding. The employee must be able to read text on the computer and paper documents. Communicating with others via email, letters and telephone is required. An employee in this position will use a laptop computer and may also have documents and files that they will need to transport within and outside the office. The employee will be required to attend meetings, training, and other community activities within the region of Southwest Colorado, with the possibility of occasional travel within Colorado or out of state to training or conferences.
***Please consult Human Resources for questions regarding specific criminal convictions and/or traffic violations that may preclude employment.
***Please consult Human Resources for questions regarding specific criminal convictions and/or traffic violations that may preclude employment.
Flexible work from home options available.
Salary : $19 - $22
