What are the responsibilities and job description for the Intake Specialist - 35 Hours/Week position at Community Coordinated Child Care of Union County?
Job Description
Job Description
Summary
Review Eligibility and Process Child Care Assistance Applications in accordance with NJ DFD regulations and assure that all child care assistance agreements are for eligible providers and periods.
Duties
- Create records and files proving eligibility for subsidy payment for each applicant
oReview Applications and other documents submitted by applicants and verify the information for compliance with NJ DFD Instructions as outlined in the policy for all childcare assistance programs.
oVerify eligibility utilizing Cares, Worklife and the Child Support System
oEnter and access data in CARES, Worklife, EPPIC, NJCCIS and Child Support
oEnter all approved cases in Cares
oCreate agreements for eligible providers for eligible periods within DFD timelines
oEnsure that agreements of child care assistance applicants are not built past the eligible licensing of providers and that providers are not over-enrolled by utilizing Work Life, NJCCIS and EPPIC
oMonitor cases for changes and terminations
oProcess requests for Change in Providers
oReview pay stubs, income taxes, and other financial documents
oEducate parents of other childcare options (RFCC, child care centers, etc.)
oIssue 10-day Notice of Terminations in accordance with NJ DFD Instructions
oReturn all phone calls and email correspondence within 24 hours
oIssue E- Child Care Attendance Logs and Discrepancy Forms as deemed necessary
Requirements
Bi-Lingual
Customer Service Skills
Computer Skills