What are the responsibilities and job description for the Receptionist / Behavioral Health position at Community Counseling of Bristol County?
Support CCBC's Outpatient and Day Services programs and clients
A short commute from both Boston and Providence
Description of Position
Behavioral Healthcare Center with multiple locations seeks candidates to support Outpatient and Case Management Services locations.
Essential Duties and Responsibilities:
Scheduling and Registration - schedules patient appointments; loads, verifies and updates patient demographics; scans, loads and verifies insurance coverage. Collects signed HIPAA and Consent for Treatment documents; collects co-payments and other self-pay obligations; provides clients with an estimated self-pay obligation when appropriate; processes payments.
Clerical - answers incoming telephone calls and is knowledgeable about services provided throughout the organization. Receives, sorts, and routes mail. Maintains fax machines, assists users, sends faxes. Ensures reception & lobby areas are well maintained and clean.
Required to work a rotating shift which will require at least one weekend per month, primary schedule will be 8am to 5pm. May be required to work flexible hours and overtime during peak hours. Performs all other duties as assigned. May be responsible for working in alternate locations.
Requirements
High School diploma or equivalent; previous behavioral or medical reception experience preferred.
Candidates must have ability to multitask and work well both independently and with a team. Excellent internal and external customer service skills required. Adheres to HIPAA regulations.
For more information about this position, or to send your resume:
Front Desk & MR (FrontDeskandMR@comcounseling.org)
Community Counseling of Bristol County
1 Washington St. Taunton, MA 02780
Fax: 508-824-6604