Dental Practice Manager (Bilingual)

Join Our Team as a Dental Practice Manager!
📍 Location: Same Day Dental Castleton
🗓️ In Office Schedule: Monday-Friday
🗓️ Clinic Schedule: Monday-Sunday
💰 Salary: (depending on experience) plus monthly bonus opportunity

Benefits:
● 401(k)
● Health (PPO/HSA), Vision, Dental,
● Disability insurance (STD/LTD)
● Accident Insurance
● Life Insurance
● Employee, Spouse, and Child Life Insurance Options
● Paid Time Off
● Holiday Pay
● Hep B and CPR Certifications
● Company provided Polos
● Career Growth Opportunities
● Company provided online learning courses
● Competitive Compensation
● Paid training
● Holiday celebrations
● Employee Assistance Program (EAP)
● Perks @ Work, Employee Discount Program
● Employee, Spouse, and Child Life Insurance Options

The Practice Manager will oversee the daily operations of the dental office by managing employee relations, patient relations, and achieving operational goals. They will also be responsible for office profit & loss by managing patient scheduling, staff productivity, collections and receivables, and miscellaneous operations expenses. Additional responsibilities include stimulating new patient growth by leading treatment presentation and acceptance to patients, supporting marketing and social media strategies and efforts.

Reporting To: Regional Manager

Support you will receive in your role as practice manager:
● Human Resources: Hiring, coaching, training, employee offboarding
● Marketing: dedicated marketing and call center teams focused on patient flow
● Clinical Team: Work alongside the wonderful doctors in your practice and the clinical leadership team
● Procurement: Support in ordering supplies and repairing damaged tools and equipment
● Support Center: even more support with our amazing billing, compliance, accounting teams

Key Skills and Abilities, Characteristics of a good fit:
● Ability to work with minimal supervision, self-starter, and demonstrates initiative
● Flexible and innovative; highly adaptable to dynamic business environment; a catalyst forchange
● High engagement; supportive of leadership and role model for company values and guidingbehaviors
● Able to work long hours/willing to stay late or come in on the weekend if needed

Primary Responsibilities:
● Establish, foster and maintain a great working relationship with doctors in the office
● Effectively manage patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses.
● Guide the office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs, and labor costs.
● Increase and stimulate new patient growth by supporting sales, marketing, and promotional programs.
● Recruit, hire, and develop office teams capable of providing best-in-class patient care.
● Directly supervise office teams and proactively manage their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
● Communicate with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
● Complete administrative tasks, such as financial review, end-of-day reporting, staff payroll, and accounts receivable reports correctly and within deadlines.
● Maintain patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions, and electronic QSI data.
● Maintain facilities and equipment cleanliness and safety and report and/or correct hazards when necessary in compliance with all state and federal regulations, including OSHA.
● Respond to the doctor, patient, and employee grievances, complaints, and inquiries and seek assistance from the regional manager when necessary.
● Continually work towards building and sustaining a joined leadership work environment with doctors.
● Perform other duties as assigned.

Basic Qualifications:
Education: High School graduate or equivalent required. Bachelor’s degree in a health related field or
business preferred.
Experience: A minimum of two (2) years’ experience in a dental or health care related field strongly
preferred and at least three (3) years management experience.
Additional Requirements: May be required to work flexible hours.

Our Oath of Equality: Community Dental Partners is a workplace of diversity and inclusivity. We welcome all people regardless of race, nationality, or background.

Ready for Your Dental Adventure? Embark on this exhilarating journey where your leadership and creativity bring joy and health to our community. Apply now and join our amazing team!

Internal ID: CDP100