What are the responsibilities and job description for the Retail Banking Professional position at Community Financial System, Inc.?
Job Requirements
We are seeking a highly skilled Call-In Bank Teller to join our team at Community Financial System, Inc. As a member of our retail banking division, you will be responsible for providing excellent customer service and financial support to our customers. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
About Our Services
Community Financial System, Inc. offers a wide range of financial services and products to our customers, including commercial banking, wealth management, investment management, insurance, and risk management. Our company is dedicated to delivering personalized, high-quality banking services and products to our customers, and we believe that our employees are essential to achieving this goal. As an equal-opportunity employer, we welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.
Key Responsibilities
We are seeking a highly skilled Call-In Bank Teller to join our team at Community Financial System, Inc. As a member of our retail banking division, you will be responsible for providing excellent customer service and financial support to our customers. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
About Our Services
Community Financial System, Inc. offers a wide range of financial services and products to our customers, including commercial banking, wealth management, investment management, insurance, and risk management. Our company is dedicated to delivering personalized, high-quality banking services and products to our customers, and we believe that our employees are essential to achieving this goal. As an equal-opportunity employer, we welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.
Key Responsibilities
- Provide quality customer service and a positive banking experience by handling financial transactions (i.e., cashing checks, handling deposits/withdrawals) with accuracy and professionalism.
- Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly.
- Prepare individual daily settlements of teller cash and proof operations.
- Research customer accounts, send out prospecting letters, and follow up with customers by telephone.
- Acknowledge loan, utility, and other payments.
- Issue money orders, cashier's, and travelers checks, correspondent bank drafts, etc.
- Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all training requirements in a timely manner.
- Perform other related duties as assigned or directed.
