What are the responsibilities and job description for the Operations Clerk (Float Position) position at Community First Bank of Indiana?
At Community First Bank of Indiana (CFB) we set our intentions to serve and give our best to others each day. Our mission? We partner with you to build a better future. Ready to get started?
As part of our team, you’ll be empowered through the bank’s investment in employee education to continuously grow as a professional. We invite you to join our team of trusted, local bankers that leave our communities saying, “We’ve never been treated like that by a bank.” CFB is proud to have been named a Best Place to Work in Indiana for 9 consecutive years by the Indiana Chamber of Commerce. And, we’re always looking for the best and brightest to join our team!
Benefits:
- Health, Dental, Vision Insurance
- Bank Paid Life Insurance
- Paid Short-Term & Long-Term Disability
- Generous Matching 401(k) Retirement Plan
- 3 weeks of Paid Time Off (immediate accrual)
- Purchased Paid Time Off
- Access to Earned Wages
- Wellness Program
- Competitive Salary
- Tuition Reimbursement
- Paid Holidays and 3 Float days
- Maternity/Paternity paid leave
- Annual bonus eligibility
- Community Service Projects
Objective: The Float Operations Clerk will be responsible for working closely with the Deposit Operations, Loan Operations, and Digital Banking departments to ensure daily processes, dual controls and appropriate backups are in place.
Classification: This position is a full-time Non-Exempt position who reports directly to the Electronic Services Supervisor.
Location: Howard County
Duties and Responsibilities:
- Completing daily tasks assigned from the Deposit Operations, Loan Operations, and Digital Banking areas of the bank. Including but not limited to Mobile Deposit review, ACH processing, Positive Pay processing, Mail processes, and Account Maintenance.
- Assist with phone calls that roll over from the Contact Center including both business and consumer customers.
- Review of miscellaneous reports from the Operations area when needed.
- Other miscellaneous duties/task assigned by the Electronic Services Supervisor or Operations Manager.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Knowledge, Skills and Abilities:
- Experience in banking or banking operations preferred.
- High School Diploma/GED required.
- Strong focus on accuracy and thoroughness.
- Ability to understand multiple systems/software to complete daily tasks.
- Understanding of deposit and loan account functions, with the capability to diagnose related issues.
- Proficiency in navigating and managing technical systems.
- Ability to work effectively with others and provide recommendations for improvements.
- Commitment to delivering exceptional customer service and resolving issues efficiently.
- Ability to handle multiple tasks, meet tight deadlines, and perform well under pressure.
- Understanding and adherence to policy and regulatory guidelines.
- Maintaining privacy is a critical aspect of this role.
CFB provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
