What are the responsibilities and job description for the Assistant Branch Manager I - Callahan position at COMMUNITY FIRST CREDIT UNION OF FLORIDA?
Role:
At the direction of the Branch Manager, the Assistant Branch Manager is responsible for overseeing the operational aspects of the branch including security and policy adherence, supervision, development, evaluation and discipline of direct reports. Monitors and motivates employee sales and production goals; holds staff accountable for established goals. Responsible for operational aspects of branch including security and policy adherence.
Major Duties and Responsibilities:
- Oversees the operational aspects of the branch including security and policy adherence, supervision, development, evaluation and discipline of direct reports.
- Monitors and motivates employee sales and production goals; holds staff accountable for established goals.
- Assist members with opening a wide variety of products and services. Advise as to how best utilize the credit unions products and services in order to meet personal financial goals and provide the highest quality member service.
- Interviews prospective candidates for Teller and Member Service positions. May make recommendations to the Branch Manager or may serve as the selecting official.
- Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Knowledge and Skills:
EXPERIENCE: Three years to five years of similar or related experience, including preparatory experience.
EDUCATION/CERTIFICATIONS/LICENSES: A high school degree or equivalent.
INTERPERSONAL SKILLS: A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
ADA Requirements
PHYSICAL REQUIREMENTS: Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.
WORKING CONDITIONS: Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.
MENTAL AND/OR EMOTIONAL REQUIREMENTS: Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic financial calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Community First Credit Union is an Equal Opportunity Employer. Community First values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
