What are the responsibilities and job description for the Deli Team Member - FOH position at Community Food Co op?
Job Type
Full-time
Description
Who we are
We are a community owned natural foods grocery store. We're passionate about the Co-op business model, food quality, and our community! We are driven to provide a workplace that engages our team members and raises the bar for excellent employment practices. We strive to create a feeling of inclusivity with all employees and customers. We look for positive people who have a passion for customer service, have fun while working hard, are self-motivated, and want to be a part of a growing team.
What you'll be doing
As the face of the deli, FoH (Front of house) Deli Team Members provide a welcoming and inclusive environment by offering great customer service, while serving quality products and maintaining clean and full displays. Team members may also assist with placing orders, receiving products, and stocking.
What you'll be responsible for
- Providing a friendly and welcoming customer service experience, internally and externally.
- Making fresh and delicious beverages, such as coffee, espresso, tea, and smoothies.
- Ensuring deli cases, coffee bar, and salad / hot bar are clean, stocked, rotated, and always appealing to customers.
- Ensuring that tables and service areas in deli and mezzanine are bused, cleaned, and stocked.
- Keeping dishes, glasses and cutlery well stocked.
- Keeping Leads and / or BOH (Back of house) Informed of the status of case items and hot food items during high volume hours.
- Understanding food allergies and can assist customers in selecting appropriate items.
- Understanding and adhering to portion control.
- Using scales to plate and weigh food accurately.
- Maintaining an awareness of all store promotions and advertisements relevant to the Deli.
- Merchandising the department to enhance shopping experience and maximize sales, including assigning proper pricing and signage.
- Stocking, rotating and facing product according to department's procedure.
- Maintaining back-stock areas according to department's standards.
- Receiving product and ensuring invoice accuracy.
- Placing orders as directed by the department managers.
- Cataloguing and coding invoices, separating special orders, updating and files paperwork.
- Ensuring department sanitation, cleanliness and safety standards are met.
- Completing the daily side work tasks as assigned.
- Performing other duties as needed and assigned - May include back of house tasks such as dishwashing and prep cooking.
Requirements
Qualifications
Physical requirements
Benefits at the Co-op
Equal opportunity Statement
The Community Food Co-op is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Important Disclaimer
Employees are expected to act in the best interest of the Co-op, even if doing so requires actions or responsibilities not listed in the above job description. The above statements are intended to describe the general nature and level of work being performed by those assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities required of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned which are not considered essential and may not be listed here.
Salary Description
starting wage is $17.66 / hr
Salary : $18