What are the responsibilities and job description for the Bilingual Food Pantry Assistant position at Community FoodBank of New Jersey?
Join our team and be part of something bigger, a force for change in the fight against hunger. The Community Foodbank of New Jersey (CFBNJ) is more than a food bank. We champion healthier lifestyles and positively impact social and economic change. Together we can create a stronger, more resilient New Jersey for everyone!
As a Food Pantry Assistant, you will be responsible for supporting and implementing CFBNJ's direct service programs at our Garfield Unity Pantry in Garfield, NJ. You will provide administrative assistance with record-keeping, reporting, and planning. Additionally, you will be working with neighbors visiting the food pantry and providing stellar customer service.
What you will do in your role:
As a Food Pantry Assistant, you will be responsible for supporting and implementing CFBNJ's direct service programs at our Garfield Unity Pantry in Garfield, NJ. You will provide administrative assistance with record-keeping, reporting, and planning. Additionally, you will be working with neighbors visiting the food pantry and providing stellar customer service.
What you will do in your role:
- Ensure the Garfield Unity Pantry continues to provide food as a fully Choice Style Pantry for New Jersey families in need.
- Greet and support volunteers and neighbor intake, check out and online ordering processes
- Stock and maintain pantry shelves, including walk-in refrigerator and walk-in freezer.
- Ensure that all practices are compliant with federal, state, and CFBNJ standards
- Understand best practices for food pantry operations and equitable service models.
- Collaborate with other departments to offer service insights to partners, improve wellness outcomes for our neighbors across our service area and implement advertising initiatives for the program.
- Maintain knowledge and consistently model the policies and procedures of Feeding America's national office; US & NJ Departments of Agriculture; and state and local government regulations pertaining to food handling, distribution, storage, sanitation, and disposal.
- Represent and participate in meetings at CFBNJ and occasional external meetings or events.
- Opportunity for impact: Last year we provided over 90 million nutritious meals across New Jersey and educated over 25,000 people about health and nutrition.
- Balance: Generous time off, 14 paid holidays, childcare resources, and organization wide engagement days.
- Financial Wellness: 401k with a 4% company match after one year.
- Health Benefits: medical, dental, vision and wellness programs
- Recognition and Certifications: learning opportunities, tuition and certificate reimbursement, and engagement with our reward and recognition program, Bonusly!
- High school Diploma or other relevant customer service and administrative experience; previous experience working in retail, specifically a food store or food pantry, a plus
- Event management experience or community outreach experience
- Bilingual or multilingual skills (English plus Spanish) are required.
- Ability to bend, stand, and lift at least 50 lbs. frequently
- Ability to work outdoors in all weather conditions including weekends and evenings to support events
- Knowledge of Chromebook/Gmail platforms and Microsoft Office Applications
- Experience working in underserved communities and with people from a variety of backgrounds: diverse client populations, community organizations, government officials, vendors, and staff at all levels
- Following hiring, must successfully complete and stay up to date with food handling certification.