What are the responsibilities and job description for the Network Relations Representative position at Community FoodBank of New Jersey?
Join our team and be part of something bigger, a force for change in the fight against hunger. The Community Foodbank of New Jersey (CFBNJ) is more than a food bank. We champion healthier lifestyles and positively impact social and economic change. Together we can create a stronger, more resilient New Jersey for everyone!
As a Network Relations Representative, you will play a critical part in supporting daily operations, managing administrative tasks, and collaborating with various departments to ensure effective distribution and service to our community partners.
What you’ll do in your role:- Maintain strong relationships with various partner programs, including food pantries and meal programs, providing them with essential support and resources.
- Assist partners with food orders, respond to inquiries, and help troubleshoot issues to ensure smooth service.
- Work closely with various departments to facilitate efficient distribution and fulfillment while contributing ideas to enhance our processes and better serve our communities.
- Manage daily administrative tasks like order processing, data entry, and inventory management, ensuring accuracy and smooth workflow.
- Assist in identifying areas for operational efficiency and help implement solutions.
- Opportunity for impact: Last year we provided over 90 million nutritious meals across New Jersey and educated over 25,000 people about health and nutrition.
- Balance: Generous time off, 14 paid holidays, childcare resources, and organization wide engagement days.
- Financial Wellness: 401k with a 4% company match after one year.
- Health Benefits: medical, dental, vision and wellness programs
- Recognition and Certifications: learning opportunities, tuition and certificate reimbursement, and engagement with our reward and recognition program, Bonusly!
- High school diploma or equivalent and 1-2 years of experience in customer service and fulfillment operations.
- Strong organizational and technical skills, particularly in Microsoft Excel, Microsoft Teams, and O365.
- Excellent communication skills in writing and over the phone, and a positive, problem-solving attitude.
- High degree of self-motivation and the ability to work well in a team and learn new concepts
- Detailed oriented and process driven
- Reliable transportation and valid driver’s license for travel to partner sites
CFBNJ is an equal employment opportunity employer and is committed to complying with all applicable laws prohibiting discrimination based on race, religion, color, national or ethnic origin, age, sex , sexual orientation, gender identity or expression, transgender status, marital status, domestic partnership or civil union status, pregnancy or breastfeeding, disability, being a victim of domestic violence, status in the uniformed services of the United States (including veteran status), justice involved,as well as any other category protected by federal, state or local laws.
