Director, Care Management

Job Description

Job Description

Description :

Title : Director of Care Management

Department : Health Care Coordination

Reports To : Vice President, Programs

Location : 56 Bay Street, Staten Island, NY 10301

Position Status : Full-Time

FLSA Status : Exempt

Pay Rate / Benefits : $63,000-$68,000 The pay range for this role is generally $63,000-$68,000 annually , commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more!

Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community.

POSITION SUMMARY :

The Director of Care Management is the lead manager and administrator for the Medicaid funded Health Home program. They collaborate with all departments to develop, deliver, and evaluate program services and oversee all operations. The Director will directly supervise the Unit Supervisors, Navigators, and Outreach & Intake operations. This position ensures that core services are provided to clients of the Health Home Medicaid Care Management Program in accordance with New York State Department of Health requirements as well as agency policies, procedures, and quality standards. The Director is a participating member of the agency’s Management Team and various workgroups to support the growth and development of the agency.

DUTIES & RESPONSIBILITIES :

Personnel Management :

• Provide direct supervision to the program’s management team, some direct service staff, and responsible for managing program’s outreach process.
• Oversee and support the processes for recruitment, orientation, training, evaluation, and performance improvement.
• Develop training plans and learning opportunities for staff, including the provision of and / or coordination for internal training and outsourced instruction.
• Build a positive staff culture. Provide guidance, coaching, support, and feedback to staff.
• Establish objective performance measures in concert with those set within CHASI to ensure consistent, high-quality evaluation and goal setting for all employees in the department.
• Instill a sense of accountability among team members by modeling focused oversight of individual and organizational performance standards.

Planning, Fiscal, Compliance :

Community Engagement :

Reporting :

Team Collaboration :

The above is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of the job it is not to be construed as an exhaustive statement of all the job functions.

Requirements : QUALIFICATIONS :

COMPETENTANCIES :

CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff.

People of color, LGBTQ, women, and people with disabilities strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.

Salary : $63,000 - $68,000