Medical Front Office Representative

Description

Community Health Alliance is looking for full-time Medical Front Office Representative.  Join our talented team of Medical Front Office that focus on serving the community and helping those in need by creating healthy outcomes for patients of every income. 

We operate seven convenient locations throughout Reno and Sparks, providing comprehensive, top-quality medical services, dental and pediatric care, behavioral health, low-cost pharmacies, nourishing food pantries, and more. 

Job Description: The Medical Front Office Representative performs all front desk activities and ensures completion of necessary paperwork while following all confidentiality and quality management policies.

Our team members enjoy benefits that include:

• Competitive salary: $30,990-38,000
• 100% company paid employee medical insurance and 90% paid vision and dental on the 60th day from date of hire. 
• Continuing education benefit available at 24 hours & $500 per year
• Paid Time Off:
  • PTO 14 days/year and increased after one years of service; pro-rated based on FTE status
  • 5 days paid sick leave per year
  • 5 paid personal float days per year
  • 7 paid holidays per year
• CHA paid pension plan at 5% of earnings after one year of service; no employee match
• Additional 403(b)retirement annuity plan for employee to save; no employer match
• Malpractice coverage through FTCA (Federal Tort Claims Act)
• CHA provides a $10,000 Accidental Death & Dismemberment policy for each benefit-eligible employee at no cost to the employee.  This is an employee benefit paid and sponsored by CHA.   

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Qualifications

Education and Experience:  High school diploma or GED equivalent and two years medical/dental front office experience.  Must be bilingual in English and Spanish.

Knowledge, Skills and Abilities:

1. Knowledge of essential functions in a core dental/medical clinic
2. Knowledge of general office practices and procedures
3. Knowledge of ADA, CPT and ICD-10-CM coding
4. Knowledge of an electronic medical record system; when applicable
5. Skill in operating personal computer utilizing word processing, spreadsheets, databases and email
6. Skill in operating various office equipment, such as adding machine, calculator, copy machine, facsimile machine, typewriter and telephone system
7. Skill in accuracy and attention to detail
8. Ability to maintain confidentiality of information, most importantly patient financial and medical information
9. Ability to read and write legibly and calculate mathematical figures
10. Ability to solve practical problems and deal with a variety of variables
11. Ability to provide exemplary customer service for both internal and external customers.
12. Ability to exercise good judgment in appraising situations and making decisions
13. Ability to work and interact effectively and positively with other staff members to build and to enhance teamwork in the clinics and overall CHA’s organization
14. Ability to communicate in a courteous and professional manner
15. Ability to understand and respond appropriately, effectively and sensitively to special population groups as defined by race, ethnicity, language, age, sex, etc.
16. Ability to hear and speak to converse over telephone
17. Ability to see to use computer efficiently and read computer reports and correspondence
18. Ability to lift up to 20 pounds on a frequent basis
19. Reasonable accommodation will be made for physical limitations on an individual basis

Salary : $30,990 - $38,000