What are the responsibilities and job description for the Case Manager position at Community Health Center of Buffalo Inc?
**Job Summary:**
The Case Manager will provide case management, coordinate services, and counsel individuals. They will assist in accessing entitlements, benefits, and community resources to reduce dependence on emergency assistance programs.
**Responsibilities:**
- Counsel on a short-term basis and provide crisis intervention services.
- Assess client suitability and assist in completing forms for entitlements and supplemental insurance.
- Assist in accessing prescription cost assistance programs.
- Advocate for clients when interacting with community agencies.
- Maintain accurate client records and prepare necessary documentation.
- Coordinate services such as transportation assistance and prepare client correspondence.
- Identify the need for client education and support services.
- Consult with Providers and make referrals as needed.
- Evaluate and address the needs of special population clients.
- Provide necessary counseling and testing services and refer individuals as appropriate.
- Follow up on missed appointments and assist with client flow.
- Maintain a clean and safe work area.
- Attend clinical and team meetings.
- Perform any other relevant duties as assigned.
**Qualifications:**
- Bachelors Degree in Social Work or related field.
- Two years of experience as a Case Manager with strong interpersonal and communication skills.
- Computer literacy and proficiency in MS Office.
**Preferred Qualifications:**
- Five years of experience as a Case Manager.
- Experience working with diverse populations.
**Physical Demands:**
This position requires periods of sitting, standing, walking, bending, and stooping. Weekend and evening work may be required.
**Salary Status:**
Hourly; non-exempt.
Pay Range: $20 - $24/hr.
Salary : $20 - $24
